NEW: USPS-NRLCA Joint Rural Contract Administration Manual (RCAM) Now Available

The USPS-NRLCA Joint Rural Contract Administration Manual (RCAM) is being posted on the Postal Service MyHR web page and the National Rural Letter Carriers’ Association (NRLCA) website. This documentation is designed as a resource for the administration of the National Agreement. Jointly prepared by the NRLCA and the Postal Service, this manual provides a mutually … Read more

USPS reminds employees of zero-tolerance policy

The Postal Service is reminding employees that it has a zero-tolerance policy regarding workplace threats and violence. The organization is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees. To help fulfill this commitment, a threat assessment team is available to respond to threats, … Read more

This rural carrier provided first aid to an injured customer on her rural route

Rural Carrier Deborah Cummins was delivering mail in a remote area of Fort Dodge, IA, when she encountered a farmer who needed medical help. The man, who had injured his hand, was bleeding profusely. Cummins called 911 and rendered first aid to stop the bleeding and reduce swelling. She stayed until paramedics arrived to take … Read more

This carrier located and reunited a lost, disoriented customer with his family

Rural Carrier Chasity Lowe was making deliveries last month in Murfreesboro, TN, when a distressed customer approached her. The woman, Lucille Reynolds, said her husband, James, had gone missing from their home about a half-hour earlier. Because he has a medical condition, Lucille said she feared for his well-being. Lowe said she would keep an … Read more

She found $10K in cash — and turned it in

Rural Carrier Carolyn Norton was driving to work at the McKinney, TX, Post Office one morning last September when she saw $20 bills flying around. Norton pulled over and safely collected as much of the money as possible, then called 911. Police arrived and helped gather the rest of the money, which totaled nearly $10,000. … Read more

Who ya gonna call? USPS rural carrier delivers mail in Ghostbusters ambulance

WELLSBORO — Households outside Wellsboro were surprised last Wednesday to see their mail delivered in a Ghostbusters van. Rural carrier Christopher Neal purchased the 1996 Nissan Caravan to deliver mail to households along his 65-mile route serving the Hills Creek area. Rural carriers, said Neal, must provide their own vehicle. The Wellsboro Post Office has … Read more

NRLCA Supports H.R. 7629: The Protect Our Letter Carriers Act

Today, Congressman Brian Fitzpatrick (R-PA) and Congressman Greg Landsman (D-OH) introduced the Protect Our Letter Carriers’ Act. This bipartisan legislation will provide the necessary resources to protect letter carriers and prosecute criminals to the fullest extent of the law. The legislation will appropriate $1.4 billion to replace the arrow keys with electronic versions that will … Read more

Iowa RCA employee: ‘treat me like a human being’

He said that “something completely different” encompasses a lot of interconnected problems, one of which is an agency that’s understaffed. “They haven’t kept up with the times in hiring people…And when they do hire—they spend a lot of money training people, but then they don’t treat them very well and they don’t stay. And so … Read more

OPM Releases List of Conditionally Approved Postal Service Health Benefits Program Carrier Applicants for New Centralized System

Postal Services Health Benefits Program Will Provide a Customer Friendly System Covering Nearly Two Million USPS Employees, Annuitants, and Family Members Washington, D.C. – The U.S. Office of Personnel Management (OPM) released a list of conditionally approved carrier applicants today to participate in OPM’s new Postal Service Health Benefits (PSHB) Program for U.S. Postal Employees and … Read more