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This rural carrier helped a customer who had symptoms of heatstroke

Rural Carrier Teri Barrington was on her way to deliver mail in Olney, TX, when she saw a man walking along the shoulder of a highway.

Barrington safely pulled over and spoke to the man, who told her he was walking to a nearby town to get help after his car broke down.

The Postal Service employee  noticed he appeared to be experiencing symptoms of a heat-related illness.

She called 911, gave the man a bottle of water and helped him to a shaded area while they waited for help to arrive.

Paramedics later confirmed that the man was experiencing a heatstroke. He has since fully recovered.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.

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