Step 4 Settlement on Deviating to Deliver Express Mail
This case involved management requiring rural carriers to deviate from their line of travel to deliver Express Mail before noon regardless of the service guarantee. The parties agree that any management decision to require rural carriers to deviate from the normal line of travel for delivery of Express Mail, should be based on meeting the service guarantee listed on the mail piece.
You may view the Step 4 settlement letter here
Source: News Info