Denise Dabney, a rural carrier, was recently delivering mail in Crewe, VA, when she spotted smoke billowing from a residence.
Dabney, who also serves the community as a volunteer emergency responder, immediately called 911 and assisted neighbors in rescuing three customers from the home.
Firefighters soon arrived to battle the blaze.
“Due to Denise’s quick thinking and professional training, everyone is now safe,” said Lorraine Morgan, the Crewe Post Office’s officer in charge.
“She is not only a hero in the eyes of the members of the household, but also in my eyes and the eyes of her co-workers.”