Rural Carrier Associate Kourtney Bray was recently delivering mail in Holland, NY, when she spotted a truck in flames outside a customer’s residence. She immediately called 911 and remained on the scene until firefighters arrived to extinguish the blaze before it could spread to the detached garage and the house. Bray also phoned the customer … Read more
Marissa Means, a rural carrier associate in Kerens, TX, was delivering mail one day last summer when she heard someone yelling for help. She soon spotted a customer who’d fallen off his lawn mower and was bleeding profusely from multiple lacerations he’d sustained. Means immediately called 911 and remained on the scene until emergency responders … Read more
Rickey Pottle, a rural carrier from Gardiner, ME, was recently making deliveries in nearby Farmingdale when he grew concerned about a customer whose mail was piling up unusually. Pottle alerted the local Post Office, and authorities were asked to check on the man. Emergency responders discovered that the customer had been stranded for several days … Read more
Rural Carrier William Goddard was recently delivering mail in Martins Ferry, OH, when he saw a car swerve on a four-lane highway to avoid hitting a 5-year-old boy darting in and out of traffic. Goddard immediately stopped and waved at an oncoming truck to alert the driver to the presence of the child, who was … Read more
Rural Carrier Steve Slinkard was recently delivering mail in Paragould, AR, when he heard someone yelling for help behind a residence. Slinkard stopped to render aid and soon found a customer facedown on the back porch. The man said he’d fallen after mowing his lawn and had been trying to get someone’s attention for nearly … Read more
Rural Carrier Frank Flejtuch was recently delivering mail in Hayden, ID, when he spotted an older customer lying on the ground outside her home. Flejtuch rushed to check on the woman, who had fallen and couldn’t stand up on her own. The Postal Service employee safely helped the customer get on her feet and inside … Read more
Rural Carrier Associate Monica Castillo was recently making deliveries in Riverbank, CA, when she came upon an older customer experiencing a crisis. Castillo heard the woman screaming for help because her motorized wheelchair had gotten stuck in the doorway of her home, leaving her stranded for several hours. The Postal Service employee safely transferred the … Read more
Winding across a hilly, gravel road in Crockett, Virginia, Is where you’ll find Allen Dix every day of the week except Sunday. “This is part of my 75-mile mail route that I travel six days a week,” he says. As a USPS rural mail carrier, it’s a route he knows by memory, and one … Read more
Rural Carrier Thomas Bentham was recently delivering mail in Cattaraugus, NY, when he came upon the scene of a motorcycle accident that left the rider lying in the roadway. Bentham stopped to check on the man, called 911 and comforted him until emergency responders arrived. The victim was flown to a hospital to receive treatment … Read more
Rural Carrier Associate Melinda Jackson-Bunch was recently making deliveries in Battle Creek, MI, when she witnessed a two-car accident that sent one of the vehicles crashing into a tree. Jackson-Bunch immediately stopped to call 911 and assist the injured driver, whose ankles were broken. She safely pulled the man from the smoking car and comforted … Read more
Rural Carrier Rodney Leis was recently delivering mail in Shepherdsville, KY, when he came upon an older customer in a moment of crisis: The woman had fallen while working in her yard and couldn’t stand up on her own. Leis alerted the customer’s husband, and together they safely helped her get back on her feet. … Read more
Allen Dix, a rural carrier in Rural Retreat, VA, is a former farmer, and he knew something wasn’t right when he was delivering mail recently and came upon a tractor that had apparently rolled into a fence on a customer’s property. Dix stopped to check it out, and he soon spotted the customer lying in … Read more
Sherri Collins, a rural carrier in Liberty, SC, was delivering mail one day last fall when she came upon a FedEx driver who was being attacked by an unleashed dog outside a residence. Collins rushed to aid the man, who had been bitten twice and knocked to the ground. She used dog repellent spray to … Read more
Rural Carrier Associate Jeffrey Cook was recently making deliveries in Brattleboro, VT, when he came upon a customer who had fallen outside a residence. Cook safely got the customer up and over to the steps of the home. The individual declined medical attention. Cook also alerted a family member of the customer’s who was out … Read more
Medicine Lodge, KS, Rural Carrier Riley Gamber was recently delivering mail when he spotted an older customer lying on a wheelchair ramp outside her home. Gamber immediately checked on the woman, who was semiconscious, and called 911. He stayed with her until paramedics arrived. The customer, who had suffered a stroke, did not survive.
Rural Carrier Parris Hampton was delivering mail one day in February in Blacklick, OH, when he came upon a customer who had fallen on ice. The woman, whose daughter was with her, couldn’t get up on her own, and her daughter was unable to lift her. Hampton stopped to aid the pair, safely getting the … Read more
Rural Carrier Jacenda “JC” Dohme was recently making deliveries at a senior apartment complex in Greenville, OH, when she grew concerned about a woman who had not picked up her mail in several days or placed her trash can at the curb as she normally would. After knocking on the customer’s door and getting no … Read more