Jeremy Bohnert, a rural carrier in Hillsboro, WI, recently encountered two emergency situations while delivering mail in his community. On a rainy day in May, he came upon an older customer yelling for help as she lay on the ground outside her home. Bohnert helped the woman, who had fallen, get back on her feet. … Read more
Rural Carrier Timothy Beckham was delivering mail last year in tiny Quitman, LA, when he spotted a customer who’d fallen on her porch. Beckham rushed to aid the woman, who had been stranded for two hours. He safely helped her up, then called police to request further assistance. “The customer said if it weren’t for … Read more
Rural Carrier Amy Fitch was recently delivering mail in Spotsylvania, VA, when she grew concerned about an older customer. The woman had not retrieved packages left on the porch several days earlier, so Fitch stopped to check on her. When the Postal Service employee knocked on the front door, the customer yelled for help. Fitch … Read more
Rural Carrier Theresa Rankin was delivering mail on a frigid February day in Ridgely, MD, when she spotted an older woman walking out of a creek. Rankin immediately stopped to check on the woman, who was disoriented and said she wanted to return to the creek “to meet my friend.” The USPS employee called 911, … Read more
Rural Carrier Sarah Shaw was recently delivering mail in Tuolumne, CA, when she spotted an unattended brush fire spreading up a tree. Concerned that the blaze was perilously close to a residence with many cars in the driveway, Shaw immediately called 911 and rushed to notify the homeowners, who were hosting a cooking lesson for … Read more
Rural Carrier Associate Jason Holleran was delivering mail on a February day in Tarentum, PA, when he came upon an older customer in need of assistance. The man had slipped and fallen in his driveway, leaving him stranded in temperatures below freezing as he desperately yelled for help. Holleran rushed to the customer’s aid, called … Read more
Denise Hilpipre, a rural carrier in Plainfield, WI, was recently delivering mail when she noticed suspicious activity: Two strangers were removing firewood from a customer’s property. Hilpipre documented details of the incident, including a description of the pair’s vehicle and their appearance, and called the customer to ask if he had authorized anyone to take … Read more
Rural Carrier Associate William-Jacques Jones was recently making deliveries in Clinton, OH, when he came upon a customer in distress. The man, who was choking on food, was attempting to walk to a neighbor’s house for assistance. Jones rushed to the customer’s aid, performing the Heimlich maneuver on him until the obstruction was dislodged. The … Read more
Shelby Milford, a rural carrier associate, was recently making deliveries in Michie, TN, when she came upon the scene of an accident that left a woman in her 20s injured. Milford immediately called for emergency assistance and stayed with the woman, whose car began to emit smoke. With help from a passerby, the Postal Service … Read more
Jared Sprenger, a rural carrier in Zumbrota, MN, was recently delivering mail when he saw a man lying on a golf course, waving for help. Sprenger rushed to the man’s side and found that he was misdialing 911. The Postal Service employee completed the call and comforted him until emergency responders arrived. The man, a … Read more
Rural Carrier Johnnie Gatlin was recently making deliveries in a Junction City, KS, neighborhood when he grew concerned about an older customer whose mail was piling up. Gatlin heard a faint cry for help coming from inside the residence, at which point he looked through a window and spotted the woman lying on the floor. … Read more
Jaiquan Williams, a rural carrier associate in Newtown, CT, was recently making deliveries when a crisis occurred: He saw a customer collapse. While 911 was called, Williams rushed to the woman’s aid, comforting her until emergency responders arrived. The customer recovered from the incident.
Rural Carrier Brittany Siler was recently delivering mail in Peru, IN, when she grew concerned about a customer whose mail was piling up. Siler alerted a neighbor, who arranged for someone to check on the woman. The customer was found stranded in her bathtub, where she’d fallen two days earlier. She soon received medical attention. … Read more
Rural Carrier Wendy Pollard was recently delivering mail in a Comstock Park, MI, subdivision when a little boy startled her. She had stopped at a mailbox when the 3-year-old ran toward her vehicle, climbed through the driver’s window, tumbled into her lap and grabbed the steering wheel, refusing to let go. Pollard immediately turned off … Read more
Rural Carrier Associate Karrie McCullouch was recently making deliveries in Croghan, NY, when she noticed an unfamiliar dog outside a residence. She then heard someone yelling in the distance and thought it may have been the animal’s owner calling it home. However, as McCullouch started to drive off, she saw an older customer lying on … Read more
Rural Carrier Associate Susan Thompson was delivering mail on a blazing summer day last year in Mount Vernon, TX, when she heard a customer yelling for help. Thompson rushed to aid the woman, who had fallen in her yard an hour earlier and lost all feeling on one side of her body. The Postal Service … Read more