Denise Dabney, a rural carrier, was recently delivering mail in Crewe, VA, when she spotted smoke billowing from a residence. Dabney, who also serves the community as a volunteer emergency responder, immediately called 911 and assisted neighbors in rescuing three customers from the home. Firefighters soon arrived to battle the blaze. “Due to Denise’s quick … Read more
Judith Wilbourn, a rural carrier in Okemah, OK, was recently making deliveries when she grew concerned about a customer whose mail was piling up unusually. Wilbourn alerted the woman’s neighbors, who soon checked on her and found her stranded in her yard, where she’d fallen several days earlier. They ensured she received the care she … Read more
Rural carrier Olivia Allee was awarded with a Postmaster General Hero award from California Postmaster Krystal Drone on Feb. 21, for her quick work attending to the safety of a local customer. According to a summery of events, while delivering mail, Allee found a note from the customer offering a baked pie for her. Walking … Read more
Jerelyn Morton, a rural carrier in Stockbridge, GA, was recently delivering mail when she spotted a customer, James Alexander, unconscious in his garage. Morton sprang into action, enlisting the help of his neighbor Roberta Richardson, calling 911 and performing CPR on him for five minutes until emergency responders arrived and took over. Alexander, who has … Read more
Rural Carrier Robert Parnell was recently delivering mail in Sturgeon, MO, when he came upon a 2-year-girl and her dog as they were walking by themselves along a railroad track. Parnell immediately stopped to check on the toddler, who was crying and said she was lost. The Postal Service employee called 911 and comforted the … Read more
Rural Carrier Malenia Orr was recently making deliveries in New Springfield, OH, when she grew concerned about a customer whose mail was piling up unusually. She soon saw a police officer and asked him to check on the man. The customer was found deceased, with his dog inside the residence with him. The pet was … Read more
Julie Gould, a rural carrier in Charlotte, VT, was recently delivering mail when she noticed a car parked alongside a road. She grew concerned when she saw that the driver was slumped over the steering wheel, so she immediately stopped to check on the woman. Gould found the driver to be in medical distress, bleeding … Read more
Rural Carrier Darla O’Brien was recently delivering mail in Hennessey, OK, when she spotted a grass fire that threatened a barn and a tractor. Seeing no one else around, O’Brien immediately called 911 and safely stamped out part of the blaze to prevent it from destroying the structure and equipment. Firefighters soon arrived on the … Read more
Mary Guinan, a rural carrier in Victor, NY, was recently delivering mail when she noticed that a customer was acting unusually. Guinan made sure to check on the woman the following day and found her collapsed and unresponsive. The Postal Service employee immediately called 911 and stayed with the customer until emergency responders arrived. The … Read more
Rural Carrier Thomas De La Garza was recently delivering mail in Union, KY, when he heard a customer screaming. De La Garza hurried to assist the man, who had been using a riding lawn mower in his yard and had struck an unhitched trailer, leading to significant abdominal area injuries. The Postal Service employee immediately … Read more
James Lange, a rural carrier associate, was delivering mail on a scorching July day in Omaha, AR, when he spotted a customer in distress in a yard outside a residence. Lange rushed to check on the man, called 911 and comforted him until emergency responders arrived. The customer was hospitalized for treatment of a heart … Read more
Rural Carrier Michael Elkins was making deliveries on a recent Monday in Mount Gilead, NC, when he grew concerned about an 86-year-old customer who lives alone and had not picked up her Saturday mail as usual. As Elkins approached her house to check on the woman, he heard her normally quiet dog barking in distress. … Read more
Rural Carrier Tony Merschman was recently delivering mail when he spotted a customer who’d fallen in her driveway and couldn’t get up on her own. Merschman rushed to the woman’s aid and safely carried her inside her residence. She declined medical attention, but the Postal Service employee was concerned about injuries she sustained when she … Read more
Rural Carrier Associate Keith Cooper was recently delivering mail in Point, TX, when he came upon an 83-year-old customer sprawled out in a ditch near her mailbox. Cooper rushed to aid the woman, who had fallen two hours earlier while gathering kindling for the winter. He safely helped her stand up, at which point her … Read more
Albert Dangelantonio Jr., a rural carrier associate, was recently delivering mail in Bridgewater, CT, when he saw an older customer take a spill while walking two dogs. Dangelantonio stopped to check on the man and found him to be disoriented and bleeding profusely. The Postal Service employee immediately called 911 and remained on the scene … Read more
Terry Curry, a rural carrier in Jeffersonville, GA, was recently delivering mail when she came upon an older customer walking along a dirt road on a day with triple-digit temperatures. Curry stopped to check on the woman, who said she was on her way to her son’s home but didn’t feel well and didn’t think … Read more
Rural Carrier Heather Parmley was recently making deliveries in Hughson, CA, when she grew concerned about an older customer who had not collected mail as usual. Parmley spoke through the front door but got no response, at which point a neighbor came out and offered to call the woman. When the customer’s phone rang, Parmley … Read more