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Rural Carrier Hero: Justin Moore, Freeport, IL 

Freeport, IL, Rural Carrier Justin Moore was delivering mail recently when he noticed a man on the roof of a house. The man told Moore that his ladder fell. Moore found the ladder, placed it against the house and helped the man climb down. Source: Justin Moore, Freeport, IL | USPS News Link

Wisconsin rural carrier helps injured customer

Birnamwood, WI, Rural Carrier Lori Szutkowski was delivering mail recently when a customer waved her down from a front porch. As Szutkowski got closer, she noticed the man was suffering from a severe head injury. Szutkowski called 911 and applied pressure to the wound, which occurred while the man was operating heavy equipment. Paramedics arrived … Read more

Florida rural carrier rescues couple from wreck

Mulberry, FL, Rural Carrier Kevin Abell recently spotted an overturned car in a ditch. The accident had occurred moments earlier. Abell waded into waist-deep water and rescued a couple trapped inside the vehicle. “Kevin alwaysgoes above and beyond in our office, and this is just another indication of his concern for others,” said Officer in … Read more

Rural Carrier Hero: Robin Rohn, Millington, MI

Millington, MI, Rural Carrier Robin Rohn was delivering mail recently when she noticed a porch fire. She attempted to alert the residents but no one was home. Rohn then called 911 and shoveled dirt onto the flames until emergency responders arrived and extinguished the blaze. Source: Millington, MI, Rural Carrier Robin Rohn | USPS News … Read more

Rural Carrier rescues injured woman on road

Cay Dee Reynolds sees a lot of unusual things on her daily route as a mail carrier. She’s seen bear, elk, moose — all kinds of critters in 15 years of doing her rural route on the outskirts of Bigfork. She doesn’t often rescue people.  But that’s what she did when she recently found a … Read more

Texas Rural Carrier helps children after break-in

Arlington, TX, Rural Carrier Kevin Liles was delivering mail recently when two children ran over to him and said someone had broken into their home. Liles called 911 and stayed with the youngsters until police arrived. Based on descriptions the children provided, police caught the suspects and charged them with breaking into several homes in … Read more

Nebraska Rural Carrier rescues customer thrown from horse

Arnold, NE, Rural Carrier Geraldine Webb was delivering mail to a ranch recently when she noticed a horse bucking nearby. When Webb didn’t see a rider, she looked around and spotted a man lying on the ground. Webb offered to call an ambulance for the injured man, but he asked her to call his daughter … Read more

Roane County deputy, Rural mail carrier rescue woman trapped in car

Branches were broken, a chain link fence was knocked to the ground, and about 250 feet from the road a car was sitting in an embankment. “I thought, ‘What in the world is a car doing in there?’ It was back behind the chain link fence, and I thought, ‘How in the world did a … Read more

Rural Carrier Hero:  Stacey Johnson, Pikeville, KY,

Pikeville, KY, Rural Carrier Stacey Johnson was delivering mail recently when she saw a woman lying in a yard after collapsing. Johnson called 911 and comforted the woman until help arrived. The woman’s husband later sent a letter to the Post Office thanking Johnson. Source: Pikeville, KY, Rural Carrier Stacey Johnson | USPS News Link

Rural Carrier Hero: Valerie Ryals, Lake City, FL

Lake City, FL, Rural Carrier Valerie Ryals was delivering mail recently when she noticed a man lying unconscious in a yard. She called 911 and performed CPR until emergency responders arrived. A local newspaper later published a letter from the man thanking Ryals for saving his life. Source: Lake City, FL, Rural Carrier Valerie Ryals … Read more

Rural Carrier Hero: Angie Quintanilla, Eau Claire, MI

Eau Claire, MI, Rural Carrier Angie Quintanilla was delivering mail when she saw a man fall and injure himself. Quintanilla called 911 and administered first aid until responders arrived. After the man recovered, his wife called the Post Office to commend Quintanilla. Source: Eau Claire, MI, Rural Carrier Angie Quintanilla | USPS News Link

Rural Carriers help occupants escape burning home

Honea Path, SC, Rural Carrier Lynda Alewine was delivering mail recently when she spotted smoke coming from a home. She waved down a co-worker, Rural Carrier Patricia Burnley, who was delivering packages nearby. As the women got closer, they saw flames shooting through the roof. “I’m sure we looked like two wild women out there … Read more

Rural Carrier Hero: Mark Abplanalp, Grant City, MO

Grant City, MO, Rural Carrier Mark Abplanalp delivered mail to a farm on a recent Tuesday. When he returned two days later, he noticed the mail was untouched. That’s when Abplanalp’s instincts kicked in. He called the sheriff, who began searching for the farmer with help from the man’s son-in-law. They found the farmer about … Read more

Rural Carrier Hero: Christina Waltz, Greene, NY

Christina Waltz knows a clue when she sees one. Waltz, a rural carrier in Greene, NY, recently noticed mail piling inside a customer’s box. She knocked on his door but no one answered, so she looked through a window and spotted a glass of orange juice. The pulp had settled inside the glass, suggesting it … Read more

Rural Carrier Hero: Crystal Wilburn, South Shore, KY 

South Shore, KY, Rural Carrier Crystal Wilburn noticed mail piling up in a customer’s box. She knocked on his front door and heard a faint cry. With help from a neighbor, Wilburn entered the house, found the man in dire need of medical care and called 911. He was taken to a hospital and treated. … Read more

Rural Carrier Hero: Susan Stewart, Bedford, KY 

Bedford, KY, Rural Carrier Susan Stewart was delivering mail to a house when she heard the customer inside calling for help. Stewart found the man lying on the floor where he been for hours after he fell out of his wheelchair. The man declined emergency assistance, but asked her to telephone his son, who soon … Read more

AZ RCA helps elderly man after he falls

Tucson, AZ, Rural Carrier Associate Lisa Stewart was in the process of delivering mail along her route recently when she saw an alarming scene unfold before her. An older man was walking nearby when he stumbled over a collection of river rocks and fell to the ground. To complicate matters, the man had undergone knee … Read more