The emaciated pony was out of hope, and almost out of time. Someone abandoned the animal on a roadside near Sanger, CA, earlier this year, along with a smattering of hay and fruit. But with a broken jaw, tooth damage and a leg injury, the animal had little will — and little ability — to … Read more
A recent hot day in Rehoboth, MA, caused an elderly customer to feel ill. He was in distress when Rural Carrier Kathryn Bennett encountered him while delivering mail, so she gave him a cold bottle of water and called for emergency assistance. She also phoned his daughter, who later stopped by the Post Office to … Read more
Maineville, OH, Rural Carrier Kimberly Mitchell was delivering mail recently at a condominium when she heard a faint cry for help coming from an elderly customer’s unit. She called out to the woman, who told her that a neighbor had a key. Mitchell located the neighbor and they both checked on the woman, who had … Read more
Brenda Miller recently had a certified letter for a customer who was routinely at home at delivery time, so the rural carrier was concerned when she knocked on the door and got no answer. She heard noises, though, so she looked through a window and saw the customer on the floor. Miller opened the door … Read more
A customer was recently terrified that he’d been stung on his back by a bee, having been to the emergency room after a previous sting, but he wasn’t sure. That’s when Montague, MI, Rural Carrier Saleena Millet arrived with his mail. She verified that it was a sting and stayed with him until emergency responders … Read more
Rural Carrier Debra Holdsworth’s route in Sherrard, IL, recently brought her to the scene of a one-car accident that left the driver seriously injured after hitting a fence. She called 911 and stayed with the young man until emergency responders arrived. He was cut out of the car, flown to a trauma center, and faces … Read more
A recent stroll near his house turned dangerous when a man recovering from back surgery lost his balance in a wooded area. He yelled for help as Highgate Center, VT, Rural Carrier Associate Steven Lumbra arrived to deliver mail. Lumbra found the man, helped him get inside his house, got water for him and stayed … Read more
A case of heat stroke recently left a customer in York, PA, unconscious and unnoticed in her yard until Rural Carrier Jeffrey Deisinger delivered her mail. He called 911 and stayed with the woman until emergency responders arrived. Several days after she was treated at a hospital, the customer contacted the local Post Office to … Read more
A woman who had been stranded for four days after falling in her basement was rescued recently after Willmar, MN, Rural Carrier Rebecca Knuteson heard her cries for help. Knuteson was delivering mail when she detected the customer’s plea and called 911. Emergency responders and a neighbor broke into the home and found the woman … Read more
Rural Carrier Michael Muhm’s actions “will never be forgotten,” a customer recently wrote in a note to the Box Elder, SD, Postmaster. The woman’s husband suffered a fatal heart attack while trimming a tree near their mailbox. Muhm found him, called 911 and went to their door to let her know something was wrong. The … Read more
Rural Carrier Cecilia Byrd was delivering mail recently in Walterboro, SC, when she witnessed a motorcycle accident. The driver lost control of his high-powered bike and was injured when he was thrown into a ditch. She called 911 and comforted the man until emergency responders arrived. He is recovering. Source: Cecilia Byrd, Walterboro, SC | … Read more
A 65-year-old man’s recent trip home from a hospital following heart surgery took a treacherous turn not just for him, but for his 85-year-old father, too. Rural Carrier Jennifer Fabian came upon the men while she was delivering mail in Connellsville, PA. The son had fallen on his porch while trying to open the front … Read more
As Rural Carrier Kenneth Grossman was delivering mail recently in Owensboro, KY, he approached a bridge over a deep, rocky ditch. Something alarming caught his eye: an arm draped over a guardrail. He stopped and found that an elderly bicyclist had suffered a dizzy spell and crashed. Grossman helped the man out of the ditch … Read more
A man who recently slipped and fell while cleaning his shower cried out for help for two hours before Lynch Station, VA, Rural Carrier Shannon Pritchard heard him when she delivered his mail. Because his doors were locked, she talked to him through a window while she called 911. “I was just trying to calm … Read more
VIRGINIA BEACH, Va. – Retired Marine Colonel Pasquale Cacace, known as Pat, lives on a friendly little corner in Sandbridge. “We live in a neighborhood where we all look out for each other.” said Pat’s wife, Ningie. And that includes the mailman. “He’s friendly, he’s happy, we consider him family,” she said. Two weeks ago, … Read more
Rural Carrier Joanna Palmer was recently delivering mail in Geneva, NY, when she came upon a troubling sight: a customer beating his dog. Suspecting that the dog was badly injured, Palmer confronted the man and offered to help with the dog, but he declined. After she left the location, Palmer called her supervisor, who contacted … Read more
A rural carrier’s usual stop for fuel took an unusual twist recently. Kristina Chase of Belmont, MI, wondered why K-9 units were at the gas station. She soon learned that a search was underway for a missing 10-year-old boy. After she fueled up, bought water and got a description of the boy, Chase continued delivering … Read more