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Rural Carrier Hero: Jennifer Fabian, Connellsville, PA 

A 65-year-old man’s recent trip home from a hospital following heart surgery took a treacherous turn not just for him, but for his 85-year-old father, too. Rural Carrier Jennifer Fabian came upon the men while she was delivering mail in Connellsville, PA. The son had fallen on his porch while trying to open the front … Read more

Rural Carrier Hero: Kenneth Grossman, Owensboro, KY

As Rural Carrier Kenneth Grossman was delivering mail recently in Owensboro, KY, he approached a bridge over a deep, rocky ditch. Something alarming caught his eye: an arm draped over a guardrail. He stopped and found that an elderly bicyclist had suffered a dizzy spell and crashed. Grossman helped the man out of the ditch … Read more

Rural Carrier Hero: Shannon Pritchard, Lynch Station, VA

A man who recently slipped and fell while cleaning his shower cried out for help for two hours before Lynch Station, VA, Rural Carrier Shannon Pritchard heard him when she delivered his mail. Because his doors were locked, she talked to him through a window while she called 911. “I was just trying to calm … Read more

Virginia Beach rural mail carrier saves the day!

VIRGINIA BEACH, Va. – Retired Marine Colonel Pasquale Cacace, known as Pat, lives on a friendly little corner in Sandbridge. “We live in a neighborhood where we all look out for each other.” said Pat’s wife, Ningie. And that includes the mailman. “He’s friendly, he’s happy, we consider him family,” she said. Two weeks ago, … Read more

Rural Carrier Hero: Joanna Palmer, Geneva, NY

Rural Carrier Joanna Palmer was recently delivering mail in Geneva, NY, when she came upon a troubling sight: a customer beating his dog. Suspecting that the dog was badly injured, Palmer confronted the man and offered to help with the dog, but he declined. After she left the location, Palmer called her supervisor, who contacted … Read more

Rural Carrier Hero: Kristina Chase, Belmont, MI

A rural carrier’s usual stop for fuel took an unusual twist recently. Kristina Chase of Belmont, MI, wondered why K-9 units were at the gas station. She soon learned that a search was underway for a missing 10-year-old boy. After she fueled up, bought water and got a description of the boy, Chase continued delivering … Read more

Rural Carrier Hero: Alicia Stitely, Greencastle, PA

It was near the end of her day recently in Greencastle, PA, when Rural Carrier Alicia Stitely picked up on trouble. A disabled customer had fallen while planting tomatoes in warm weather. Stitely rushed to the woman’s side and found her in great distress. Stitely stayed with her for 20 minutes until a neighbor could … Read more

Rural Carrier Hero: Kim Rodrigues, Hudson, NH

Kim Rodrigues was used to exchanging a “hello” or a wave with a favorite customer whenever she delivered his mail. But that didn’t happen one day recently when she saw him motionless on his lawn mower. The Hudson, NH, rural carrier instantly knew something was wrong. Rodrigues approached the man and found him semiconscious and incoherent, … Read more

Rural Carrier Hero: Lisa Wolfgang, Hegins, PA

On a harsh winter day this year, Hegins, PA, Rural Carrier Lisa Wolfgang saw a customer in distress on a front porch. She offered to help the elderly woman, who had locked herself out and wasn’t wearing a coat. The woman knew that the back door was open, but she feared falling if she tried … Read more

Rural Carrier Hero: Walter Wilson, Strawberry Plains, TN

A customer survived a recent fall from her porch and a serious leg injury, thanks to the quick response and military training of Strawberry Plains, TN, Rural Carrier Walter Wilson. He saw the woman fall and rushed to her aid. Wilson applied a tourniquet to slow the profuse bleeding and administered other first aid until … Read more

Rural Carrier Hero: Corey Shaw, Vacaville, CA 

No one heard a 90-year-old woman’s cries for help until Vacaville, CA, Rural Carrier Corey Shaw delivered her mail and got her the assistance she needed after a recent fall. Shaw called 911 and contacted a neighbor, staying on the scene until emergency responders could enter the home and take the woman to a hospital. … Read more

Rural Carrier Hero: Patricia Durell, Pomfret Center, CT

Pomfret Center, CT, Rural Carrier Associate Patricia Durell was delivering mail recently when she noticed a downed tree on fire in the middle of the road. The road was a dead end, so Durell knew some residents might be trapped if the fire spread. She called 911 and waited for firefighters to arrive and extinguish … Read more

Rural Carrier Hero: Pamela Arledge, Greer, SC

Greer, SC, Rural Carrier Pamela Arledge was in her vehicle recently when a retired police officer tapped on her window and asked for help. The man was experiencing neurological problems. He couldn’t see and had difficulty speaking. Arledge called 911. She also contacted the retiree’s son. Arledge brought the man to his house, where emergency … Read more

Rural Carrier Hero: George Clifford, Pittsford, VT

Pittsford, VT, Rural Carrier George Clifford was delivering mail recently when he encountered a man who was lying in the road and not breathing. Clifford called 911 and performed CPR until the man resumed breathing. Paramedics arrived and provided further assistance. Source: George Clifford, Pittsford, VT | USPS News Link

Rural Carrier Hero: Coleen Monson, Langford, SD

Langford, SD, Rural Carrier Coleen Monson was on her route recently and noticed one of her regular customers had not picked up his mail. Monson knew the man was diabetic and lived alone, so she contacted his family and alerted them of the situation. Later that evening, Monson learned that the customer had been in … Read more

Rural Carrier Hero: Laurie Ellerman, Bonfield, IL

Bonfield, IL, Rural Carrier Laurie Ellerman and Retail Associate Kati Gogolka-Delude became concerned recently when a customer tried to mail a cashier’s check for $9,000 overseas. He said he needed to send the money to insure foreign lottery winnings. The customer had sent another cashier’s check for $10,000 the day before. The duo notified the … Read more

Rural Carrier Hero: Sherry Hastings, Ola, AR 

While delivering mail in Ola, AR, recently, Rural Carrier Sherry Hastings noticed a customer waving his arms frantically. The man had been riding a lawn mower when he struck a heavy cable. The cable became stretched across his abdomen, trapping him. Hastings called 911 and stayed with the man until paramedics arrived and took him to … Read more