An alert Postal Service employee recently saved three children and their grandmother from a fire that threatened a McKinney, TX, home. Rural Carrier Associate Jeffrey Jones was delivering a parcel when he spotted flames spreading quickly in the bushes in front of the residence. Jones could see the kids inside, but no one answered the … Read more
Elizabeth Terrebonne A Postal Service employee in Papillion, NE, recently came to the aid of an 85-year-old customer who’d fallen out of his wheelchair. Rural Carrier Elizabeth Terrebonne was delivering mail in the man’s neighborhood when she saw that he’d taken a spill in his driveway. She rushed over to assist him but could not … Read more
In Dillwyn, VA, Rural Carrier Lois Shumaker checked on a 95-year-old customer whose mail was piling up. When the woman answered the door, she was distraught, complaining of chest pains and other symptoms. Shumaker calmed the customer, called 911 and the woman’s daughter, and stayed with her until emergency responders arrived and took her to … Read more
A Postal Service employee in Center, TX, recently helped a 4-year-old girl who was stranded alone at a bus stop on a rainy day. Rural Carrier Associate Jakyric Driver was delivering mail when he saw the girl, who was expecting to go to a relative’s house after school but found that no one was there … Read more
Rural Carrier Darryl Plowman was delivering mail recently in Duncansville, PA, when he noticed a car blocking a mailbox he needed to access. As he pulled over to investigate, Plowman realized that the vehicle in question was running, and he soon saw that the driver was slumped over. Finding the woman unresponsive when he knocked … Read more
Residents of a Sandpoint, ID, neighborhood were grateful that Rural Carrier Associate Heather Solce spotted a house fire while delivering mail and called 911.Although firefighters couldn’t save the structure, which was unoccupied at the time, “the neighbors praised Heather for a quick response that prevented damage to other homes,” said local Postmaster Barbara Puckett. Source: … Read more
Rural Carrier Stacy Chamberlain was delivering mail recently in Gays Mills, WI, when he spotted an older customer who’d fallen down an embankment near her home. He pulled over and rushed to help the woman. He was joined by her son, who came running from the family’s barn when he saw Chamberlain. The woman told … Read more
An older Postal Service customer in Joplin, MO, who had recently returned home after being hospitalized told his companion he would be OK by himself while she ran an errand. Yet that was not the case for the ailing man, who fell in the garage, losing his cane and glasses. He managed to drag himself … Read more
Winnebago, MN, Rural Carrier Evalynne Hoppe was concerned that a customer’s mail had piled up over several days, and she alerted the local Post Office. Authorities checked on the man, who had died. “Without Evalynne’s vigilance, he would have remained there for an extended period, as he apparently had no family or friends checking on … Read more
Rural Carrier Associate Michelle Taylor detected a fire at a residence in Vincent, OH. She alerted her supervisor, who contacted firefighters, and banged on the front door. Getting no response, Taylor went to the house next door to see if anyone could locate the property owner, who turned out to be there at the time … Read more
Rural Carrier Denise Martel-Bastien pulled into a Londonderry, NH, condominium complex recently when she saw a worrisome sight: a toddler alone in the street — shoeless and sobbing. Martel-Bastien and a concerned resident approached the boy, who managed to tell them only his name, that he was 3 and that he’d gotten lost while following … Read more
Rural Carrier Judith Gagnon recently came to the aid of an older customer in Newmarket, NH, who needed medical assistance. Gagnon was delivering mail when she discovered the man lying in his driveway, apparently knocked unconscious by a fall while he was home alone. The Postal Service employee called 911 and stayed with the customer … Read more
Rural Carrier Bryon Ivett was recently delivering mail to a customer’s home in Gowanda, NY, when he saw the man sprawled out in his front yard. Ivett rushed to help him get up, but the man was unable to stand. The Postal Service employee located a piece of cardboard in the customer’s garage and placed … Read more
A New Jersey motorist who recently suffered a seizure at an intersection praised a helpful Postal Service employee as “my guardian angel transformed into a human.” Rural Carrier Tammy Ventura and another passerby who saw the woman in distress were able to access her vehicle and turn off the ignition. After 911 was called, emergency … Read more
Temperance, MI, Rural Carrier Joan Oehlers was concerned by the sight of two loose dogs running in and out of traffic. She notified the nearest neighbor, who turned out to be the dogs’ owner. The woman later contacted the local Postmaster to express appreciation, explaining that the dogs were therapy animals for her daughter and … Read more
Rural Carrier Associate Michael Ressel was delivering mail on a recent cold day in Blair, WI, when he spotted a little girl wandering around outside alone. He stopped to check on the shivering, half-dressed child, and she told him her mother had gone out the night before to get groceries, leaving her by herself. The … Read more
A customer in Chicago relies on the Postal Service to stay connected with his mother 75 miles away in the village of Hebron, IL, and to ensure that someone checks on her in person regularly. The man ships parcels with Signature Confirmation to the frail woman weekly. When Rural Carrier Jacquelin Slavin had a delivery … Read more