Rural Carrier Hero

Rural Carrier Mary Blair was recently delivering mail in New Bethlehem, PA, when she spotted a single-car accident. Blair stopped to assist the lone victim, a 21-year-old woman who was crawling out of the overturned vehicle and bleeding. The Postal Service employee called 911 and urged the woman — who was on her way to … Read more

Rural Carrier Deborah Amsbaugh recently responded to a life-threatening emergency while delivering mail in Polk City, IA. She was at a home’s curbside mailbox when a teenager burst out of the garage, screaming for help. Amsbaugh soon learned that the boy had come home from school unexpectedly and discovered his father unconscious in the garage. … Read more

Rural Carrier Becky Illgen was recently delivering mail in Cottage Grove, WI, when she spotted a little girl who was clearly confused and scared. Illgen stopped and offered to help the child — a third-grader who had gotten off at the wrong bus stop and had no idea where she was. The Postal Service employee … Read more

Rural Carrier Tab Eigenbrodt was making deliveries recently in East Chatham, NY, when he noticed mail was piling up in the box of a longtime customer who always emptied it daily. Eigenbrodt alerted a neighbor, who checked on the woman and found her collapsed in her home. The woman, who was severely dehydrated, was hospitalized … Read more

The first time Humboldt, IA, Rural Carrier Associate Kathy Lucero saw a Postal Service customer walking a new puppy one day recently, everything was fine. But when they later crossed paths again on Lucero’s route, a crisis erupted. Two stray pit bulls bolted toward the woman and attacked her puppy, leaving her screaming for help … Read more

Rural Carrier Amber Kohn was delivering mail recently in Herrin, IL, when a car in front of her began weaving on the road. Kohn saw the driver slump forward as the car slowed and rolled toward a culvert. The Postal Service employee pulled over, ran to the car and safely accessed it to put it … Read more

Clearfield, UT, Rural Carrier Associate Tait Francis was recently delivering mail when he spotted smoke and flames billowing from the attic of a nearby home. Francis rushed to the front door and pounded on it until a resident answered, unaware of the calamity. While the Postal Service employee called 911, the woman and her two … Read more

Jacksboro, TN, Rural Carrier Associate Jacqueline Shoupe was delivering mail recently when she noticed something amiss at a disabled customer’s home. The front curtain was torn down and the woman was waving frantically, trying to get Shoupe’s attention. Upon closer inspection, the Postal Service employee saw the customer’s caregiver lying on the floor, and the … Read more

Rural Carrier Vicky Hunter was the first person on the scene following a recent single-vehicle accident in Ashford, AL. Hunter was on her way to work when she saw that a car had crashed into a deep ditch alongside the road. The Postal Service employee called 911 and stayed with the driver, encouraging him to … Read more