Rural Carrier Reggie Elliott was delivering mail one day last winter in Yorkville, IL, when he spotted a customer lying on the ground at the end of a driveway. The man had suffered a massive heart attack while shoveling snow, and his wife was frantically trying to administer CPR while talking to a 911 dispatcher. … Read more
Rural Carrier Associate Christian Perry was recently delivering mail in Aliceville, AL, when she spotted an older customer in apparent distress outside his home during a rainstorm. The man, who had fallen in his driveway, was trying to climb into his truck parked there, and he was slumped over the driver’s seat when Perry saw … Read more
Deer Isle, ME, Rural Carrier Associate Tiffany Limeburner was recently delivering mail to a 98-year-old customer in nearby Stonington when a serious mishap occurred: The woman fell, striking her head on the floor and scraping her arms. Limeburner safely helped her get up and into a kitchen chair, then alerted local Postmaster Stephanie Black, who … Read more
Rural Carrier Slobodanka Cadenovic was recently making deliveries in Williamstown, NJ, when she grew concerned that mail was piling up at the home of a customer who normally retrieved it daily. Cadenovic knocked on the customer’s front door but got no answer, so she checked with a neighbor — who had seen no sign of … Read more
Covington, WA, Rural Carrier Zenaida Purganan was making deliveries in the neighboring city of Kent last Christmas Eve when she heard a customer yelling for help inside a residence. The woman indicated she’d fallen in her shower and couldn’t get up, so Purganan immediately called 911 and remained on the scene until emergency responders arrived. … Read more
Rural Carrier Arthur Corey had just delivered a package to a residence in Green Bay, WI, one day last year when he spotted something amiss as he drove away. Customer Pat Van Dyke slipped as she went to retrieve the package, and Corey saw her through a storm door, sprawled out on the floor. Corey … Read more
Rural Carrier Associate Hannah Parks was delivering packages to a residence in Payette, ID, one day last winter when she saw an alarming sight through the window beside the front door: A woman was sprawled out motionless on the floor in her kitchen. The customer roused when Parks knocked on the glass, but she was … Read more
Rural Carrier Patricia Stephens was delivering mail one day last winter in Lake George, NY, when a 13-year-old girl approached her for help. The barefoot teen — clothed only in shorts and a T-shirt in temperatures below freezing — was home alone and had locked herself out of her house over an hour beforehand. Stephens … Read more
Rural Carrier Lisa Moule was recently making a Priority Mail Express delivery in Medina, NY, when she grew worried about the recipient. The customer — an older woman Moule had spoken to regularly for years — seemed disoriented and couldn’t remember her own name. Moule immediately called 911 and stayed with the woman until paramedics … Read more
Columbus, OH, Rural Carrier Jodie Craft was delivering mail one day last fall in nearby Galloway when she spotted a customer, James Mentel, who’d fallen in his driveway while raking and blowing leaves. Craft rushed to check on Mentel, who had been stranded for over an hour. The Postal Service employee immediately called 911, covered … Read more
Rural Carrier Jennifer Shumway was recently making deliveries in a Sarasota, FL, housing development when she grew worried about a customer whose mail was piling up. Shumway knocked on the woman’s front door and got no answer, so she alerted a property manager, who called 911. Emergency responders discovered that the woman had been stranded … Read more
Two postal employees in the Garden State provided assistance on the scene of a two-vehicle accident last December involving a USPS highway contract route driver. Rosenhayn, NJ, Retail Associate Hope Crumb was on her way home from work when she witnessed the accident. She stopped, called 911 and rendered aid to the contractor, who escaped … Read more
Rural Carrier Associate Jessica Duez was delivering a package one day last summer to a Gibsonburg, OH, customer she saw standing outside near his garage. As Duez approached the man, he collapsed and struck his head on the driveway. The Postal Service employee rushed to check on the customer, who was having a seizure, and … Read more
Jeffersonville, GA, Rural Carrier John Newby was delivering mail one day last December when he heard someone yelling for help. Newby soon spotted a customer who had been stranded for two hours on a second-floor balcony at her home. The woman, who had accidentally locked herself out while hanging holiday decorations, asked Newby to enter … Read more
Rural Carrier Janet Medlin was recently delivering mail to a residence in Leola, AR, when she heard a customer yelling for help. Medlin immediately called 911 and rushed to assist the woman, who was struggling to free her adult son from a tire swing where he had attempted to harm himself. The Postal Service employee … Read more