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Employee’s personal touch makes customers feel at home

Dublin, NH, Rural Carrier Margaret Schillemat is nothing short of a one-person welcoming committee. When new residents are added to her route, she mails them a handwritten note welcoming them to town and highlighting local attractions. Schillemat, the only carrier in the roughly 1,600-person town, believes the notes help bring ...

USPS Starts Service Performance Measurement (SPM) Sampling on Rural Routes Starting Saturday, September 19, 2015

The NRLCA is aware that many carriers have already been given service talks on the Service Performance Measurement (SPM) over the last couple of weeks. The USPS prematurely put out talks and begin dates prior to the NRLCA and the USPS agreeing on the terms for this new work function ...

Rural Carrier Hero: John Shoop, Bemus Point, NY

Bemus Point, NY, Rural Carrier John Shoop was delivering mail when he noticed smoke coming from a house and called 911. Firefighters arrived and extinguished the blaze. The homeowners later credited Shoop with saving the house and the pets inside. Source: John Shoop, Bemus Point, NY | USPS News Link ...

Rural Carrier Injured in Head-On Collision with USPS Truck 

Maryland State Police say a head-on collision between a mail truck and a car Thursday morning in Parsonsburg, sent one person to the hospital and knocked out power in the area.Maryland State Police say troopers responded to the area of Old Ocean City Road and Forest Grove Road just before ...

Illinois RCA injured in crash remains hospitalized

No tickets were issued to a woman whose van rolled over northwest of Rantoul last week, resulting in serious injuries to her.A Champaign County sheriff’s deputy’s report said Tamaria L. Lewis, 32, of Urbana, was delivering the U.S. mail in her own vehicle about 1:10 p.m. on Sept. 4 when ...

The rural routes: Work unpredictable but rewarding for these mail carriers

MOORHEAD – We see them coming, and wish they would hurry. What they bring is essential, personal, sometimes junk, oftentimes sacred. What they bring is news, obligation, packages of stuff we desire, and if we are lucky, love. They bring the whole of the outside world, a confirmation that our ...

Rural Carrier Hero: Roxanne Nalley, Belton, SC

As soon as Belton, SC, Rural Carrier Roxanne Nalley got out of her vehicle to deliver a package to a customer, she noticed a strong gas odor coming from the house. The homeowner told Nalley that her eyes had been burning ever since gas was delivered to her home the ...

Larger mailboxes are not a good thing for rural carriers

By Ruralinfo.net You might have seen an article I posted yesterday about the Postal Service approving new larger mailbox standards.  While it will not affect boxes currently on rural routes, (unless a customer voluntarily goes to the larger box) it will NOT be good for the craft as a whole ...

Rural Carrier Hero: Kevin Slayden, Pleasant View, TN

Pleasant View, TN, Rural Carrier Kevin Slayden recently encountered a man who collapsed after mowing a lawn. Slayden called 911. Emergency responders took the man to a hospital, where he recovered. Source: Kevin Slayden, Pleasant View, TN | USPS News Link ...

Rural Carrier Hero: Gary Horton, Brandenburg, KY

Brandenburg, KY, Rural Carrier Gary Horton was delivering mail when he noticed a man lying on the ground near a wheelchair. The man said he was sitting in the chair when he accidently rolled off a front porch. He spent several hours on the ground before Horton arrived and helped ...

Rural Carrier Hero: Diane Reed, Churubusco, IN

Churubusco, IN, Rural Carrier Diane Reed was delivering mail when she encountered a woman who had been locked out of her house for six hours. Reed called one of the woman’s relatives, who came over with a spare key. Once the woman was inside and safe, Reed continued on her ...

U.S. Rural Carrier Killed On The Job In Western Kentucky 

A U.S. Postal Service mail carrier was killed in a crash in western Kentucky Monday. Kentucky State Police say Paula Brown, 50, was stopped on the shoulder of US-62 outside Princeton in Caldwell County delivering mail when a Chevy Tahoe crashed into her Jeep. EMS took Brown to Caldwell County ...

Oregon rural carrier publishes book of recipes

Junction City, OR, Rural Carrier Sarah Olson has found fast success through slow cooking. In March, Olson released “The Magical Slow Cooker,” a collection of Crock-Pot recipes adapted from her blog of the same name. “I work full-time on my route and I have a daughter,” Olson said. “I got ...

Rural Carrier Hero: Jon Craven, Kernersville, NC

Kernersville, NC, Rural Carrier Jon Craven was delivering mail at a house when he noticed a man lying in a field several feet away. The man, who was too weak to stand, said he had been there all night after collapsing the previous afternoon. After Craven called 911, emergency responders ...

Iowa Rural mail carrier seriously injured after two-vehicle crash 

A U.S. Postal Service worker from Hartley had to be flown by medial helicopter to Sioux Falls, South Dakota, following a two-vechile crash Wednesday morning. The collision took place at about 9:45 a.m. near the intersection of 250th Street and 100th Avenue, which is southwest of Milford. Deputies said 52-year-old ...

Rural Carrier Hero:  Stephen Hartman, Hudsonville, MI

Hudsonville, MI, Rural Carrier Stephen Hartman took his all-terrain vehicle (ATV) out for a spin recently — and ended up helping save two lives. Hartman, his brother and two friends were riding their ATVs through a remote area on Michigan’s Upper Peninsula. The group was soon approached by state police ...

Texas Rural Carrier spruces up Post Office grounds

For more than a year, Rural Carrier Darla Kelsey devoted her personal time and expertise to single-handedly making the Belton, TX, Post Office a little more beautiful. She took the initiative to brighten the landscape for the premises, including designing new garden areas and doing the spadework. “I do it ...