Allen Dix, a rural carrier in Rural Retreat, VA, is a former farmer, and he knew something wasn’t right when he was delivering mail recently and came upon a tractor that had apparently rolled into a fence on a customer’s property. Dix stopped to check it out, and he soon ...

Sherri Collins, a rural carrier in Liberty, SC, was delivering mail one day last fall when she came upon a FedEx driver who was being attacked by an unleashed dog outside a residence. Collins rushed to aid the man, who had been bitten twice and knocked to the ground. She ...

Rural Carrier Associate Jeffrey Cook was recently making deliveries in Brattleboro, VT, when he came upon a customer who had fallen outside a residence. Cook safely got the customer up and over to the steps of the home. The individual declined medical attention. Cook also alerted a family member of ...

Medicine Lodge, KS, Rural Carrier Riley Gamber was recently delivering mail when he spotted an older customer lying on a wheelchair ramp outside her home. Gamber immediately checked on the woman, who was semiconscious, and called 911. He stayed with her until paramedics arrived. The customer, who had suffered a ...

Rural Carrier Parris Hampton was delivering mail one day in February in Blacklick, OH, when he came upon a customer who had fallen on ice. The woman, whose daughter was with her, couldn’t get up on her own, and her daughter was unable to lift her. Hampton stopped to aid ...

Rural Carrier Jacenda “JC” Dohme was recently making deliveries at a senior apartment complex in Greenville, OH, when she grew concerned about a woman who had not picked up her mail in several days or placed her trash can at the curb as she normally would. After knocking on the ...

Rural Carrier Ethan Bounopane was delivering mail at a house in Rumney, NH, on a frigid March day when he heard the faint sound of someone asking for help. Bounopane spotted an older man on the ground outside where he’d fallen over an hour earlier, leaving him exposed to a ...

Jenison, MI, Rural Carrier Kevin Galligan was making deliveries one day in February when he grew concerned about a customer who hadn’t picked up her mail as usual. After getting no answer at the woman’s door, Galligan spotted her lying on the floor in the garage. The customer, who has ...

Hampden, ME, Rural Carrier Elmer Wing was recently making deliveries in a nearby town, Newburgh, when he grew concerned about a customer whose mail was piling up. Wing noticed that the man’s car was in the driveway and the porch light was on during the day, so he contacted the ...

Rural Carrier Judy Kehn was delivering mail on a March day in Roscommon, MI, when she heard someone screaming for help and saw an unattended dog wandering around. Kehn stopped and found an older customer who’d fallen on ice in a driveway while taking her pet outside. The Postal Service ...

Rural Carrier Heather Fletcher was recently delivering mail in Hanoverton, OH, when she spotted a house on fire. Fletcher immediately stopped, called 911 and ran to the house to make sure residents got out of harm’s way. Firefighters soon arrived to battle the blaze. No injuries were reported ...

Rural Carrier Shelby Moats was delivering mail in Malvern, OH, one day in January when she spotted an older customer on the ground at the bottom of a hill near his residence. Moats rushed to check on the man, who had fallen and was shivering in frigid temperatures with multiple ...

Norman Bills, a rural carrier from Jamaica, VT, was recently making deliveries when he grew concerned about a 97-year-old customer whose mail was piling up. Seeing no sign of the man at home or in the immediate vicinity, Bills requested a wellness check. Responding police officers conducted a search and ...

Rural Carrier Associate Joshua Murray was recently making deliveries in East Bernstadt, KY, when he saw an older customer chasing after her vehicle, which was rolling away from her. In the process, the woman fell under it. Murray sprang into action, safely got into the vehicle and brought it to ...

Rural Carrier Associate Michael Huling was making deliveries on a winter day in Baldwinsville, NY, when he saw a customer fall at a mailbox. Huling rushed to the woman’s aid, safely lifting her and helping her get inside the residence. The customer later penned a letter to Huling, explaining that ...

Wallkill, NY, Rural Carrier Austin Heller was recently delivering mail when he witnessed a collision that left a vehicle in flames. While 911 was called, Heller — who is also a volunteer firefighter — stopped and rushed to aid the victims in the car on fire. The Postal Service employee ...

Rural Carrier Associate Kevin King was making deliveries shortly after Christmas in Ararat, VA, when he spotted an older customer waving for help as she lay on the ground outside her residence. King rushed to aid the woman, who had slipped on ice near her car. The Postal Service employee ...