Handbook PO-603 Revision: Data Collection Devices Effective January 21, 2016, the Postal Service™ is revising Handbook PO-603, Rural Carrier Duties and Responsibilities, to update procedures for data collection devices in Chapters 2, 3, and 4. Handbook PO-603, Rural Carrier Duties and Responsibilities 2 Office Work of Rural Carriers 24 Undeliverable-as-Addressed ...

Elkhorn, WI, Rural Carrier Patrick Dolan was delivering mail recently when he saw a man lying in a driveway. The man had been there for more than 30 minutes after he fell and injured himself. Dolan called 911 and stayed with him until help arrived. Source: Patrick Dolan, Elkhorn, WI ...

Guttenberg, IA, Rural Carrier David Kann was delivering mail recently when he noticed an unattended pile of leaves burning in front of a house. Winds had swept some of the burning leaves onto the building. Kann notified the homeowner, and together they put out the fire. Source: David Kann, Guttenberg, ...

Nashville, NC, Rural Carrier Lakisha Powell was recently delivering a package to a man when he suddenly became dizzy and started to fall. Powell caught him and helped him sit down. The man declined Powell’s offer to call 911 but asked her to alert his wife, who was inside his ...

Chandler, OK, Rural Carrier Vera Jean Smothers was delivering mail recently when she saw a man lying in a front yard. She helped the injured man back into his house, called 911 and stayed until help arrived. Source: Vera Jean Smothers, Chandler, OK | USPS News Link ...

Lometa, TX, Rural Carrier Robert “Bobby” Odom was driving to work recently when he saw a Ford Bronco swerve, flip and roll three times before resting on its roof. “The Bronco crossed right in front of me. I was very lucky it didn’t slam into my vehicle,” he said. Odom ...

An Oglethorpe County mail carrier’s vehicle was swept away by a flooding creek during this week’s torrential rains, but the man was rescued by volunteers and public safety workers after a scary two hours trapped inside as flood waters roared around him. The postal worker’s Jeep Wrangler tumbled about half ...

Freeport, IL, Rural Carrier Justin Moore was delivering mail recently when he noticed a man on the roof of a house. The man told Moore that his ladder fell. Moore found the ladder, placed it against the house and helped the man climb down. Source: Justin Moore, Freeport, IL | ...

Birnamwood, WI, Rural Carrier Lori Szutkowski was delivering mail recently when a customer waved her down from a front porch. As Szutkowski got closer, she noticed the man was suffering from a severe head injury. Szutkowski called 911 and applied pressure to the wound, which occurred while the man was ...

Mulberry, FL, Rural Carrier Kevin Abell recently spotted an overturned car in a ditch. The accident had occurred moments earlier. Abell waded into waist-deep water and rescued a couple trapped inside the vehicle. “Kevin alwaysgoes above and beyond in our office, and this is just another indication of his concern ...

Millington, MI, Rural Carrier Robin Rohn was delivering mail recently when she noticed a porch fire. She attempted to alert the residents but no one was home. Rohn then called 911 and shoveled dirt onto the flames until emergency responders arrived and extinguished the blaze. Source: Millington, MI, Rural Carrier ...

Cay Dee Reynolds sees a lot of unusual things on her daily route as a mail carrier. She’s seen bear, elk, moose — all kinds of critters in 15 years of doing her rural route on the outskirts of Bigfork. She doesn’t often rescue people.  But that’s what she did ...

Arlington, TX, Rural Carrier Kevin Liles was delivering mail recently when two children ran over to him and said someone had broken into their home. Liles called 911 and stayed with the youngsters until police arrived. Based on descriptions the children provided, police caught the suspects and charged them with ...

Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds. While the U.S. Postal Service does not have an official motto, these words commonly are considered the postal carrier's creed. For Bonny Blasingame, I would add "nor dusty country ...

Step 4 Settlement on Compensation When Speaking to a Steward Prior to a Pre-Disciplinary Interview This case involved management denying compensation to a grievant who requested to talk to their Steward when required to attend a pre-disciplinary interview. The parties agree a grievant is entitled to compensation for a reasonable ...

Arnold, NE, Rural Carrier Geraldine Webb was delivering mail to a ranch recently when she noticed a horse bucking nearby. When Webb didn’t see a rider, she looked around and spotted a man lying on the ground. Webb offered to call an ambulance for the injured man, but he asked ...

It took Merlene Cherrey a while to figure out the tires. “When I first started, I would have flats all the time and I would get tired of changing them,” said Cherrey, a rural mail carrier who works outside this small northeastern Montana town of 840. “Then I figured out ...