A New Jersey motorist who recently suffered a seizure at an intersection praised a helpful Postal Service employee as “my guardian angel transformed into a human.” Rural Carrier Tammy Ventura and another passerby who saw the woman in distress were able to access her vehicle and turn off the ignition ...

Adrian Scott’s supervisor was surprised when he asked for a day off recently. Scott, a rural carrier associate at Fairfield Station on Hilton Head Island, SC, usually accepts all available work assignments. He initially didn’t explain why he was unable to work — but as the day approached, he couldn’t ...

Rain, snow, natural disasters -- not much stops the US Postal Service. But a heated incident on Sallie Manigault Lane in McClellanille did stop the delivery of mail in its tracks Tuesday.  Officials with the Awendaw-McClellanville Consolidated Fire District say no one was injured in the fire, and the cause ...

Temperance, MI, Rural Carrier Joan Oehlers was concerned by the sight of two loose dogs running in and out of traffic. She notified the nearest neighbor, who turned out to be the dogs’ owner. The woman later contacted the local Postmaster to express appreciation, explaining that the dogs were therapy ...

Waukesha, WI, Post Office employees have an aspiring Olympian in their midst. Rural Carrier Associate Nick Turro hopes to compete in long-track speed skating at the 2018 Winter Olympics in Pyeongchang, South Korea. “I was always really fast,” said Turro, whose ice finesse as a college and junior league hockey ...

Rural Carrier Associate Michael Ressel was delivering mail on a recent cold day in Blair, WI, when he spotted a little girl wandering around outside alone. He stopped to check on the shivering, half-dressed child, and she told him her mother had gone out the night before to get groceries, ...

This morning, as a group of congressional representatives and staffers practiced baseball in a neighborhood just down the road from the NRLCA’s National Office in Alexandria, Virginia, another senseless tragedy struck. On behalf of our officers, staff, and over 120,000 members, we send heartfelt prayers and wishes to the shooting ...

A customer in Chicago relies on the Postal Service to stay connected with his mother 75 miles away in the village of Hebron, IL, and to ensure that someone checks on her in person regularly. The man ships parcels with Signature Confirmation to the frail woman weekly. When Rural Carrier ...

In Petoskey, MI, Rural Carrier Associate Pauline Kullik got no answer when she knocked on a customer’s door to deliver Certified Mail. She looked through a window and saw the woman on the floor. When Kullik opened the unlocked door, the woman asked for help. Finding her cold to the ...

Keith Walterscheidt was a rural mail carrier for 29 years. As of Wed., May 31, Keith can say that he retired from the job. “It’s just been a pretty good place to work,” Keith said. “It’s like anything else, there’s always some rough spots here and there, but you look ...

Oklahoma City Rural Carrier Alva Reynolds also encountered a customer who was stranded outside after slipping on ice. Reynolds was the first passerby to hear the woman crying out for help. After he called 911, he got a blanket from her car to help her warm up, retrieved her phone ...

Rock Island, WA, Rural Carrier Associate Tawnee Agnew called 911 after she witnessed smoke billowing from a residence. Firefighters determined that no one was at home, and local Postmaster Tammie Day later commended Agnew for “quick thinking” that helped prevent the fire from spreading to adjacent properties. When Magnolia, TX, ...

Harsh winter storms in Marsing, ID, made navigating the countryside a challenge for Rural Carrier Mara Ralls and local residents, many of whom were stuck at home at times with several feet of snow in their driveways. Ralls encountered one such customer while delivering mail earlier this year: an older ...

Harsh winter storms in Marsing, ID, made navigating the countryside a challenge for Rural Carrier Mara Ralls and local residents, many of whom were stuck at home at times with several feet of snow in their driveways. Ralls encountered one such customer while delivering mail earlier this year: an older ...

Rural Carrier Luis Cortes recently had Certified Mail for a customer in Estero, FL. When he knocked on the woman’s door and she told him to come in, he was surprised to find her on the floor. She told him she’d fallen three days earlier. He immediately called 911. While ...

Rural Carrier Pat Pittman recently turned onto a quiet country road in Seminary, MS, and witnessed a frightening sight: Two children — a boy and a girl — were running toward a nearby highway. The boy was barking orders at the girl, who was in tears as she struggled to ...

Rural Carrier Elaine Hudson was delivering mail in Hendersonville, NC, when she discovered that a woman had fallen outside her home. Hudson helped her get inside and contacted her daughter, who called 911 and rushed to the scene. When she got there, Hudson helped her move furniture to provide easier ...