Clearfield, UT, Rural Carrier Associate Tait Francis was recently delivering mail when he spotted smoke and flames billowing from the attic of a nearby home. Francis rushed to the front door and pounded on it until a resident answered, unaware of the calamity. While the Postal Service employee called 911, ...

PURCELLVILLE, Va. (ABC7) — A lucky man in Loudoun County has the feeling of being one in a million Thursday. Or more precisely, one in 1,305,600, the odds of winning the top prize in the Virginia Lottery’s Hot Millions Multiplier game. Bill Malsch, a mail carrier who lives in Purcellville, ...

A Union woman and postal service employee was hurt when the mail truck she was driving slid off the roadway and struck a utility pole Monday, Jan. 15. According to a Missouri State Highway patrol preliminary report Susan Luedde, 50, Union, was driving a 1990 USPS truck on Crider Road, ...

Jacksboro, TN, Rural Carrier Associate Jacqueline Shoupe was delivering mail recently when she noticed something amiss at a disabled customer’s home. The front curtain was torn down and the woman was waving frantically, trying to get Shoupe’s attention. Upon closer inspection, the Postal Service employee saw the customer’s caregiver lying ...

The Postal Service has a message for employees: There’s new revenue to be found everywhere — even rural areas. Through its Rural Reach program, USPS encourages rural carriers to help identify new sales opportunities for the organization. Here’s what you should know: • Rural Reach targets small-business customers. The program leverages ...

“I thought about working until Feb. 1 and then retiring. That would have given me a full 45 years working for the postal service. But I decided I really didn’t want to haul over the Christmas holidays. That’s one of our busiest times of the year. So I retired on ...

A Cookeville woman lost her life in a single vehicle accident early Saturday afternoon. Deborah M. Spriggs, 58, of Cookeville, was declared dead at the scene. According to a report filed by the Tennessee Highway Patrol, Spriggs was traveling southbound on Hwy. 96 in a 2002 Nissan Altima around 12:15 ...

Rural Carrier Vicky Hunter was the first person on the scene following a recent single-vehicle accident in Ashford, AL. Hunter was on her way to work when she saw that a car had crashed into a deep ditch alongside the road. The Postal Service employee called 911 and stayed with ...

Rural Carrier Raymond Luna recently smelled smoke as he delivered a package to a customer in Lyles, TN. At her front door, the woman told Luna not to worry because she had been burning brush. But as he started to leave, he saw black smoke pouring from the rear of ...

This case involves management requiring carriers to maintain PS Form 4232 for each customer on the route even though the route has 911 addressing. The parties agree only rural carriers that provide service to customers that have Rural Route and box number style addressing are required to maintain a roster ...

This case involves management stating that the withdraw of DPS flats in a non-withdrawal office is included in the final hot case pull. The parties agree, in those instances when a rural route is NOT provided the withdrawal allowance, DPS flats MUST be provided to the carrier at their case. Click here to view the Step ...

Ewing, MO, Rural Carrier Rick Sharpe was concerned when he recently noticed that an older customer’s mail had piled up in her box over several days. Sharpe went to the woman’s front door to check on her but got no answer. He then spotted her through a window, collapsed on ...

When Rural Carrier Margaret Denney recently delivered a package to an older customer’s home in Hayden, AL, the woman’s daughter answered the door. As they greeted each other, Denney heard someone calling out for help, and they soon discovered that the customer had fallen in a side yard. The daughter ...

When Rock, WV, Rural Carrier Patricia Matney recently rushed to the aid of a riding lawn mower accident victim, she was helping not only a customer, but a Postal Service colleague. Matney was delivering mail at the man’s residence when she saw that he was trapped beneath an overturned mower ...

Allen E. Hatten is not in the habit of going around wearing a tuxedo all willy nilly. And, perhaps not many rural mail carriers don a tuxedo for their retirement party from the USPS. But, for Hatten it was the appropriate attire. He had planned to wear a tux on ...

Rural Carrier Associate Kimberly Huckabey was recently delivering mail on her route in Noel, MO, when she spotted smoke billowing from a house. Huckabey immediately called 911, and although she knew that the homeowners were away on vacation, she checked around outside the residence to make sure no people or ...

An older Postal Service customer in Calverton, NY, recently got life-saving help from an attentive rural carrier. Terry Dion was delivering mail to the man, John Stippell, when she noticed that he seemed unwell. Dion called 911 and stayed with Stippell until emergency responders arrived and took him to a ...