As Rural Carrier Michael Thomas recently approached a mailbox in Leland, MS, he could see a bicycle lying nearby in the grass. But when he got closer, there was more: a 72-year-old customer who’d fallen off the bike and couldn’t get up, and her 2-year-old grandson trying to help her ...

Rural Carrier Associate Debra Feist was delivering mail recently in White Cloud, MI, when she heard a customer call out for help. She found the woman stranded inside her home, unable to get up after a fall. Feist helped her into a chair and called the local Postmaster. Emergency responders ...

Clever, Missouri lost a carrier yesterday. Michael Crane has been a rural carrier in Clever (DUO Republic, Missouri 2012) for over 25 years ...

Cedaredge, CO, Rural Carrier Patsy Arnold was delivering mail recently when she noticed an occupied car alongside the road. She stopped to offer assistance and found that the driver was the son of a co-worker and was on his way to a hospital because he was suffering an allergic reaction ...

While delivering mail recently in Lincoln, NE, Rural Carrier James Farnstrom noticed a familiar customer wandering around who appeared to be disoriented. Concerned that she may have been dehydrated, he gave her a bottle of water and struck up a conversation. Customer Services Supervisor Sharon Smock was conducting a driver ...

Rural Carrier Christopher Meskan was outside the Waterville, MN, Post Office recently loading mail for delivery when he saw a girl around the age of 3 wandering nearby. Seeing no sign of an adult and aware of hazards such as an adjacent bay, Meskan took the girl inside and police ...

A postal customer in Fuquay-Varina, NC, recently sought out help in a moment of crisis and found it when she went outside and saw Rural Carrier James Sutton approaching her door with a package. The woman told Sutton that her 86-year-old mother was inside and had suddenly become weak and ...

It was a hot day in Lubbock, TX, recently when Rural Carrier Eddie Santos noticed something amiss while delivering mail: He spotted a woman who seemed disoriented wandering around with a dog. The postal employee stopped to check on her, but apparently she did not speak English. He then enlisted ...

On the first day Congress convened the new 115th Congress, 1st Session, Congressman Graves and Congressman Connolly introduced H. Res. 15, a resolution expressing the sense of the House that the Postal Service should take all appropriate measures to ensure the continuation of its 6-day mail delivery service. The same ...

Last Saturday was Joe Calvert's final day of work at the Morehead post office. Calvert, who has worked for the United States Postal Service for 40 years, began his career for the Morehead post office when he was 18 years old. He took the civil service exam when he was ...

POPE, Miss. — A woman was shot and killed Friday afternoon in Panola County in a murder-suicide, officials said. It happened on Enid Shores Road around 3 p.m., according to the coroner. The coroner identified Pamela Williams, 54, as the victim and said the man who shot her was her ...

Two postal customers in Berlin, MD, recently got the help they needed in an emergency from Rural Carrier Tamela Donaway. A man had seriously injured his hand while operating a bench lathe at home, and his wife — who was recovering from heart surgery — couldn’t come to his aid ...

Rural Carrier Vanessa Beatty had just delivered a package to a customer’s home in Prosperity, PA, when she heard someone call out to her. The voice was faint but unmistakable: “Mail lady! Mail lady!” As Beatty looked around, she saw a hand waving frantically in the window of a horse ...

A misstep on uneven pavement recently left a Ware, MA, postal customer injured and stranded for hours on a hot driveway in a secluded area where traffic is rare. Rural Carrier Nancy McKinstry was the first passerby following the woman’s fall, and she rushed to her side when she spotted ...

The National Office has been receiving an alarming number of reports from the field about rural letter carriers being forced to deliver mail well into the evening hours – on some occasions even after midnight. Not surprisingly, these nighttime deliveries have resulted in dangerous conditions and “close calls”, including instances ...

The emaciated pony was out of hope, and almost out of time. Someone abandoned the animal on a roadside near Sanger, CA, earlier this year, along with a smattering of hay and fruit. But with a broken jaw, tooth damage and a leg injury, the animal had little will — ...

This special contract edition of the magazine represents the complete, current National Agreement between the USPS and the NRLCA. It supersedes the provisions of the 2010 USPS-NRLCA National Agreement. This Agreement (referred to as the USPS-NRLCA 2015 National Agreement) is entered into as of April 25, 2016, by and between ...