Brenda Miller recently had a certified letter for a customer who was routinely at home at delivery time, so the rural carrier was concerned when she knocked on the door and got no answer. She heard noises, though, so she looked through a window and saw the customer on the ...

A customer was recently terrified that he’d been stung on his back by a bee, having been to the emergency room after a previous sting, but he wasn’t sure. That’s when Montague, MI, Rural Carrier Saleena Millet arrived with his mail. She verified that it was a sting and stayed ...

Rural Carrier Debra Holdsworth’s route in Sherrard, IL, recently brought her to the scene of a one-car accident that left the driver seriously injured after hitting a fence. She called 911 and stayed with the young man until emergency responders arrived. He was cut out of the car, flown to ...

A recent stroll near his house turned dangerous when a man recovering from back surgery lost his balance in a wooded area. He yelled for help as Highgate Center, VT, Rural Carrier Associate Steven Lumbra arrived to deliver mail. Lumbra found the man, helped him get inside his house, got ...

A case of heat stroke recently left a customer in York, PA, unconscious and unnoticed in her yard until Rural Carrier Jeffrey Deisinger delivered her mail. He called 911 and stayed with the woman until emergency responders arrived. Several days after she was treated at a hospital, the customer contacted ...

A woman who had been stranded for four days after falling in her basement was rescued recently after Willmar, MN, Rural Carrier Rebecca Knuteson heard her cries for help. Knuteson was delivering mail when she detected the customer’s plea and called 911. Emergency responders and a neighbor broke into the ...

This was a rural carrier from Cleburne TX A Sunday head-on collision near the intersection of Texas 174 and Highland Road near Rio Vista resulted in the death of one driver. Texas Department of Public Safety troopers and Rio Vista firefighters responded to the scene at about 8:06 a.m. The ...

On Tuesday, September 20, 2016, U.S. Representative Kevin Brady honored rural letter carrier, Eddie Marie Youngblood on the floor of the U.S. House. The House passed Brady's bill to name the Coldspring Post Office for her ...

Another sad day. We have lost another rural carrier on the job. Dawn Marie Price died in an accident on her route on September 19th, 2016.  She left behind a husband and 5 children. Please consider donating to help with funeral expenses if you can.  Sending thoughts of love and peace ...

Rural Carrier Michael Muhm’s actions “will never be forgotten,” a customer recently wrote in a note to the Box Elder, SD, Postmaster. The woman’s husband suffered a fatal heart attack while trimming a tree near their mailbox. Muhm found him, called 911 and went to their door to let her ...

This case involves proper procedures for counting mail at the facility where the carrier cases mail. The creation of Remotely Managed Post Offices (RMPO’s) has created issues where mail is being counted at the main office and transported to the RMPO. The parties agree that when mail is counted at ...

This case involved how mail is presented to a route when the rout does not receive withdraw allowance. The mail in this case was being presented to the carrier in APC and the carrier was required to withdraw the mail directly from the APC. The parties agree that Section 352.11 ...

Rural Carrier Cecilia Byrd was delivering mail recently in Walterboro, SC, when she witnessed a motorcycle accident. The driver lost control of his high-powered bike and was injured when he was thrown into a ditch. She called 911 and comforted the man until emergency responders arrived. He is recovering. Source: ...

A rural mail carrier was seriously injured in a single-car accident in the 1500 block of Three Mile Road in Walterboro Monday Sept. 12 at 3:33 p.m. The northbound Isuzu Rodeo lost control on the gravel road, struck the ditch bank and overturned. The small SUV struck a tree causing ...

A 65-year-old man’s recent trip home from a hospital following heart surgery took a treacherous turn not just for him, but for his 85-year-old father, too. Rural Carrier Jennifer Fabian came upon the men while she was delivering mail in Connellsville, PA. The son had fallen on his porch while ...

Livingston, TX: A sad day for the local post office.  Mail carrier Dake Goodwin dies on the job. If anyone would like to send condolences, you can do so in care of the Livingston, Texas Post office: Dake Goodwin family c/o Livingston TX Post office Livingston Tx 77351 ...

As Rural Carrier Kenneth Grossman was delivering mail recently in Owensboro, KY, he approached a bridge over a deep, rocky ditch. Something alarming caught his eye: an arm draped over a guardrail. He stopped and found that an elderly bicyclist had suffered a dizzy spell and crashed. Grossman helped the ...