Rural Carrier Joyce Williamson was recently delivering mail in Cushing, TX, when she spotted a wildfire that was surrounding a farmer on a tractor. Unable to get the man’s attention by honking her horn, Williamson got out of her vehicle and waved at the farmer until he recognized the danger ...

Rural Carrier Associate Martin Hernandez was recently making deliveries in Ferris, TX, when he came upon a customer who’d fallen in her driveway while being attacked by two dogs. The woman’s wheelchair-bound son was nearby but was unable to successfully intervene, so Hernandez safely ended the attack and called 911 ...

Jeremy Bohnert, a rural carrier in Hillsboro, WI, recently encountered two emergency situations while delivering mail in his community. On a rainy day in May, he came upon an older customer yelling for help as she lay on the ground outside her home. Bohnert helped the woman, who had fallen, ...

Rural Carrier Timothy Beckham was delivering mail last year in tiny Quitman, LA, when he spotted a customer who’d fallen on her porch. Beckham rushed to aid the woman, who had been stranded for two hours. He safely helped her up, then called police to request further assistance. “The customer ...

Rural Carrier Amy Fitch was recently delivering mail in Spotsylvania, VA, when she grew concerned about an older customer. The woman had not retrieved packages left on the porch several days earlier, so Fitch stopped to check on her. When the Postal Service employee knocked on the front door, the ...

Rural Carrier Theresa Rankin was delivering mail on a frigid February day in Ridgely, MD, when she spotted an older woman walking out of a creek. Rankin immediately stopped to check on the woman, who was disoriented and said she wanted to return to the creek “to meet my friend.” ...

Rural Carrier Sarah Shaw was recently delivering mail in Tuolumne, CA, when she spotted an unattended brush fire spreading up a tree. Concerned that the blaze was perilously close to a residence with many cars in the driveway, Shaw immediately called 911 and rushed to notify the homeowners, who were ...

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Rural Carrier Associate Jason Holleran was delivering mail on a February day in Tarentum, PA, when he came upon an older customer in need of assistance. The man had slipped and fallen in his driveway, leaving him stranded in temperatures below freezing as he desperately yelled for help. Holleran rushed ...

Denise Hilpipre, a rural carrier in Plainfield, WI, was recently delivering mail when she noticed suspicious activity: Two strangers were removing firewood from a customer’s property. Hilpipre documented details of the incident, including a description of the pair’s vehicle and their appearance, and called the customer to ask if he ...

Rural Carrier Associate William-Jacques Jones was recently making deliveries in Clinton, OH, when he came upon a customer in distress. The man, who was choking on food, was attempting to walk to a neighbor’s house for assistance. Jones rushed to the customer’s aid, performing the Heimlich maneuver on him until ...

Shelby Milford, a rural carrier associate, was recently making deliveries in Michie, TN, when she came upon the scene of an accident that left a woman in her 20s injured. Milford immediately called for emergency assistance and stayed with the woman, whose car began to emit smoke. With help from ...

Jared Sprenger, a rural carrier in Zumbrota, MN, was recently delivering mail when he saw a man lying on a golf course, waving for help. Sprenger rushed to the man’s side and found that he was misdialing 911. The Postal Service employee completed the call and comforted him until emergency ...

Rural Carrier Johnnie Gatlin was recently making deliveries in a Junction City, KS, neighborhood when he grew concerned about an older customer whose mail was piling up. Gatlin heard a faint cry for help coming from inside the residence, at which point he looked through a window and spotted the ...

Jaiquan Williams, a rural carrier associate in Newtown, CT, was recently making deliveries when a crisis occurred: He saw a customer collapse. While 911 was called, Williams rushed to the woman’s aid, comforting her until emergency responders arrived. The customer recovered from the incident ...

Rural Carrier Brittany Siler was recently delivering mail in Peru, IN, when she grew concerned about a customer whose mail was piling up. Siler alerted a neighbor, who arranged for someone to check on the woman. The customer was found stranded in her bathtub, where she’d fallen two days earlier ...

Rural Carrier Wendy Pollard was recently delivering mail in a Comstock Park, MI, subdivision when a little boy startled her. She had stopped at a mailbox when the 3-year-old ran toward her vehicle, climbed through the driver’s window, tumbled into her lap and grabbed the steering wheel, refusing to let ...