Customer overwhelmed with gratitude for employee’s help
Columbus, OH, Rural Carrier Jodie Craft was delivering mail one day last fall in nearby Galloway when she spotted a customer, James Mentel, who’d fallen in his driveway while raking and blowing leaves. Craft rushed to check on Mentel, who had been stranded for over an hour. The Postal Service ...
Rural Carrier praised for saving customer’s life
Rural Carrier Jennifer Shumway was recently making deliveries in a Sarasota, FL, housing development when she grew worried about a customer whose mail was piling up. Shumway knocked on the woman’s front door and got no answer, so she alerted a property manager, who called 911. Emergency responders discovered that ...
Response from NRLCA leadership to some questions asked RRECS and parcels
1) Carrier's submitted pictures of their route/ride/PO flooded with packages. 2) The pictures were compiled into calendars. 3) I sent the calendars, along with a letter and my contact info, to the NRLCA officers and the PMG. 4) I'm all out of calendars, but if any stragglers want one, I'll ...
RCA provides help at accident scene
Two postal employees in the Garden State provided assistance on the scene of a two-vehicle accident last December involving a USPS highway contract route driver. Rosenhayn, NJ, Retail Associate Hope Crumb was on her way home from work when she witnessed the accident. She stopped, called 911 and rendered aid ...
Rural Carrier aids terminally ill customer who fell
Rural Carrier Associate Jessica Duez was delivering a package one day last summer to a Gibsonburg, OH, customer she saw standing outside near his garage. As Duez approached the man, he collapsed and struck his head on the driveway. The Postal Service employee rushed to check on the customer, who ...
NRLCA issues guidance for rural carriers concerning Expedited to Street/Afternoon Sortation (ESAS)
The documents linked below went to the field last week. The postal service is testing their new program called Expedited to Street/Afternoon Sortation (ESAS). The stated purpose of this test is to determine if the current Expedited Preferential Mail (EPM) Delivery Program can be enhanced to assist in reducing the ...
Rural Carrier rescues customer stranded outside
Jeffersonville, GA, Rural Carrier John Newby was delivering mail one day last December when he heard someone yelling for help. Newby soon spotted a customer who had been stranded for two hours on a second-floor balcony at her home. The woman, who had accidentally locked herself out while hanging holiday ...
Rural carrier helps customer save son’s life
Rural Carrier Janet Medlin was recently delivering mail to a residence in Leola, AR, when she heard a customer yelling for help. Medlin immediately called 911 and rushed to assist the woman, who was struggling to free her adult son from a tire swing where he had attempted to harm ...
NRLCA and USPS Agree to Extend COVID-19 (MOUs) Through September 25, 2020
UPDATE July 10, 2020 Click below for the signed MOU confirming the extension of the MOUs listed below. Agreement to Extend COVID-19 MOUs ———————————————————— May 19, 2020 The National Rural Letter Carriers’ Association and United States Postal Service have mutually agreed to extend the Memoranda of Understanding (MOUs) linked below ...
Mandatory Stand Up Talk: COVID-19 Test Kits in the Mail
The USPS has issued the following Mandatory Stand Up Talk -------------------------------------------------------------------------------------------------------- As the safety of our employees is always our top priority, this talk is being provided to advise you that COVID-19 related test kits are being mailed through the Postal Service. The Postal Service has partnered with several manufacturers, ...
Albany, Oregon RCA victim in fatal crash near Corvallis
The victim in a fatal crash south of Corvallis on Monday has been identified as Ashley Kropf of Albany. Kropf, 23, was working as a rural letter carrier at the time of the crash, according to the Benton County Sheriff’s Office. She was delivering mail a few minutes after 2 ...
NRLCA Supports Bill to Provide $25 Billion in Emergency Funding for Postal Service
The bipartisan Postal Service Emergency Assistance Act was introduced in the Senate on July 2 by Senators Susan Collins (R-ME) and Dianne Feinstein (D-CA). Original co-sponsors included Senators Steve Daines (R-MT), Doug Jones (D-AL), and Jon Tester (D-MT). According to a press release on the bill, “The Postal Service Emergency ...
Regular Carriers Working Saturday, July 4, 2020
There is NO agreement between the NRLCA and USPS pertaining to regular rural carriers volunteering or being required to work on the upcoming holiday, Saturday, July 4, 2020. There is no proper contractual method to compensate regular carriers for working their own route or any other route or providing any ...
USPS Releases Social Distancing Guidelines for Annual Rural Route Inspections
The USPS sent these social distancing guidelines for annual rural route inspections to area managers last week. The Postal Service has not indicated whether or not a national mail count will be conducted in September. The USPS has issued the following Standard Work Instruction (SWI) to provide guidance to protect ...
Step 4 Grievance Filed for failure to provide adequate relief for rural carriers during pandemic
We continue to live in unprecedented times. While the novel coronavirus has not gone away, many states are moving through the various phases of “reopening” and we hope that process does not cause a dangerous spike in positive COVID-19 cases or worse yet, a “second wave.” As I mentioned to ...
Any NRLCA Member May Call for a Local Steward Election in July of 2020
The NRLCA Constitution, Article IX, Section 7.B.l, states in part, "Where a Local Steward is in place, any member may call for an election in the month of July of every fourth year." The fourth year referenced in this section is 2020. NRLCA Constitution, Article IX, Section 7. Local Stewards: ...