Christina Waltz knows a clue when she sees one. Waltz, a rural carrier in Greene, NY, recently noticed mail piling inside a customer’s box. She knocked on his door but no one answered, so she looked through a window and spotted a glass of orange juice. The pulp had settled ...

South Shore, KY, Rural Carrier Crystal Wilburn noticed mail piling up in a customer’s box. She knocked on his front door and heard a faint cry. With help from a neighbor, Wilburn entered the house, found the man in dire need of medical care and called 911. He was taken ...

Bedford, KY, Rural Carrier Susan Stewart was delivering mail to a house when she heard the customer inside calling for help. Stewart found the man lying on the floor where he been for hours after he fell out of his wheelchair. The man declined emergency assistance, but asked her to ...

Tucson, AZ, Rural Carrier Associate Lisa Stewart was in the process of delivering mail along her route recently when she saw an alarming scene unfold before her. An older man was walking nearby when he stumbled over a collection of river rocks and fell to the ground. To complicate matters, ...

Granbury, TX, Rural Carrier Winter Rexroat was delivering mail when she noticed a woman lying in the road. The woman was unresponsive, so Rexroat called 911 and positioned her vehicle to shield her. Rexroat stayed with the woman until paramedics arrived and treated her. The local fire chief, Stephen Boynton, ...

After a heavy night of rain, Logan, IA, Rural Carrier Candace Marcum noticed signs of storm damage along her route the next day. As she passed by a particular bridge supporting a set of train tracks, she noticed the banks below it had disintegrated from the storm. While the bridge ...

Bemus Point, NY, Rural Carrier John Shoop was delivering mail when he noticed smoke coming from a house and called 911. Firefighters arrived and extinguished the blaze. The homeowners later credited Shoop with saving the house and the pets inside. Source: John Shoop, Bemus Point, NY | USPS News Link ...

As soon as Belton, SC, Rural Carrier Roxanne Nalley got out of her vehicle to deliver a package to a customer, she noticed a strong gas odor coming from the house. The homeowner told Nalley that her eyes had been burning ever since gas was delivered to her home the ...

Pleasant View, TN, Rural Carrier Kevin Slayden recently encountered a man who collapsed after mowing a lawn. Slayden called 911. Emergency responders took the man to a hospital, where he recovered. Source: Kevin Slayden, Pleasant View, TN | USPS News Link ...

Brandenburg, KY, Rural Carrier Gary Horton was delivering mail when he noticed a man lying on the ground near a wheelchair. The man said he was sitting in the chair when he accidently rolled off a front porch. He spent several hours on the ground before Horton arrived and helped ...

Churubusco, IN, Rural Carrier Diane Reed was delivering mail when she encountered a woman who had been locked out of her house for six hours. Reed called one of the woman’s relatives, who came over with a spare key. Once the woman was inside and safe, Reed continued on her ...

Kernersville, NC, Rural Carrier Jon Craven was delivering mail at a house when he noticed a man lying in a field several feet away. The man, who was too weak to stand, said he had been there all night after collapsing the previous afternoon. After Craven called 911, emergency responders ...

Hudsonville, MI, Rural Carrier Stephen Hartman took his all-terrain vehicle (ATV) out for a spin recently — and ended up helping save two lives. Hartman, his brother and two friends were riding their ATVs through a remote area on Michigan’s Upper Peninsula. The group was soon approached by state police ...

A car chase involving an SUV and a police vehicle ended recently in front of the Doerun, GA, Post Office. A passenger from the SUV began to run away, but a police officer tackled him. The two were struggling when Rural Carrier Michael Craven ran over to help. He held ...

A Hope Hull man is thanking a postal worker for saving his life following a horrific ordeal that left him lying wounded on the floor of his house for ten days. The man was unable to get help after a terrible fall and found different ways to stay alive until his mail ...

Grove City, PA, Rural Carrier Deborah Creasy was speaking to a co-worker when he began to faint. Creasy caught the man and stayed with him until emergency responders arrived. He was taken to a hospital and treated for dehydration. Source: Deborah Creasy, Grove City, PA | USPS News Link ...

Hughson CA, Rural Carrier Nancy Lowe-Proctor was delivering mail when she was approached by a woman frantically searching for her 6-year-old daughter, who went missing while playing outside. The mother had called police. Lowe-Proctor said she would keep an eye out for the child and continued on her route. She ...