A customer survived a recent fall from her porch and a serious leg injury, thanks to the quick response and military training of Strawberry Plains, TN, Rural Carrier Walter Wilson. He saw the woman fall and rushed to her aid. Wilson applied a tourniquet to slow the profuse bleeding and ...

No one heard a 90-year-old woman’s cries for help until Vacaville, CA, Rural Carrier Corey Shaw delivered her mail and got her the assistance she needed after a recent fall. Shaw called 911 and contacted a neighbor, staying on the scene until emergency responders could enter the home and take ...

Pomfret Center, CT, Rural Carrier Associate Patricia Durell was delivering mail recently when she noticed a downed tree on fire in the middle of the road. The road was a dead end, so Durell knew some residents might be trapped if the fire spread. She called 911 and waited for ...

Greer, SC, Rural Carrier Pamela Arledge was in her vehicle recently when a retired police officer tapped on her window and asked for help. The man was experiencing neurological problems. He couldn’t see and had difficulty speaking. Arledge called 911. She also contacted the retiree’s son. Arledge brought the man ...

Pittsford, VT, Rural Carrier George Clifford was delivering mail recently when he encountered a man who was lying in the road and not breathing. Clifford called 911 and performed CPR until the man resumed breathing. Paramedics arrived and provided further assistance. Source: George Clifford, Pittsford, VT | USPS News Link ...

Langford, SD, Rural Carrier Coleen Monson was on her route recently and noticed one of her regular customers had not picked up his mail. Monson knew the man was diabetic and lived alone, so she contacted his family and alerted them of the situation. Later that evening, Monson learned that ...

Bonfield, IL, Rural Carrier Laurie Ellerman and Retail Associate Kati Gogolka-Delude became concerned recently when a customer tried to mail a cashier’s check for $9,000 overseas. He said he needed to send the money to insure foreign lottery winnings. The customer had sent another cashier’s check for $10,000 the day ...

While delivering mail in Ola, AR, recently, Rural Carrier Sherry Hastings noticed a customer waving his arms frantically. The man had been riding a lawn mower when he struck a heavy cable. The cable became stretched across his abdomen, trapping him. Hastings called 911 and stayed with the man until paramedics ...

Cherokee, NC, Rural Carrier Matthew Webster recently saw a woman lying on a sidewalk with blood on her head. She had called 911 after suffering a dizzy spell and collapsing. Webster shielded the woman from the sun and stayed with her until an ambulance arrived. She was taken to a ...

Eddyville, KY, Rural Carrier Deanna Shugars was delivering mail recently when she spotted a woman lying on the ground. The woman had fallen while feeding her cats and had been immobile for about six-and-a-half hours. The woman was suffering from hypothermia and experiencing pain in both her neck and hip ...

Fort Worth, TX, Rural Carrier Wesley Schramm began to smell smoke after completing a recent delivery at a house. When he looked back at the home, he saw its roof was engulfed in flames. Schramm called 911 and knocked on the door until someone answered. The occupants, including a family ...

Long Prairie, MN, Rural Carrier Daniel Masteller recently noticed uncollected mail in a customer’s box and knocked on the woman’s front door. When he didn’t receive a response, he contacted police. Officers arrived and found the woman in poor health. The temperature inside the house was 34 degrees. Emergency responders ...

East Amherst, NY, Rural Carrier Gloria Geist recently took a call from a woman who asked her to check on the woman’s mother, who had just fallen and broken her leg. Geist went to the mother’s home, found her and immediately called 911. She also got the woman a blanket ...

Schererville, IN, Rural Carrier Michael Biedakiewicz was delivering mail recently when he noticed a home’s garage had caught fire. Biedakiewicz called 911 and alerted the residents, who escaped safely. Firefighters arrived and got the blaze under control before it seriously damaged the house. Employees featured in “Heroes’ corner ” also ...

Moxee City, WA, Rural Carrier Tina Liniger was delivering mail recently when she spotted a little girl wandering down a roadside ditch. Liniger knew where the 3-year-old child lived and took her home. The girl’s mother was not aware her daughter had wandered off and was grateful for Liniger’s help ...

Mena, AR, Rural Carrier Sandy Rummell recently called 911 when she noticed a building burning next to a customer’s house. She also alerted the customer, who safely escaped before firefighters arrived and extinguished the blaze. The customer was grateful for Rummell’s actions. Source: Sandy Rummell, Mena, AR | USPS News ...

Westbrook, MN, Rural Carrier James Patterson recently approached a customer’s door with a package. After knocking, he heard a faint cry for help. Patterson found the customer in the basement. She was in pain after falling and breaking her hip. Patterson called 911 and stayed with the woman until medical ...