Rural Carrier Associate Kimberly Huckabey was recently delivering mail on her route in Noel, MO, when she spotted smoke billowing from a house. Huckabey immediately called 911, and although she knew that the homeowners were away on vacation, she checked around outside the residence to make sure no people or ...

An older Postal Service customer in Calverton, NY, recently got life-saving help from an attentive rural carrier. Terry Dion was delivering mail to the man, John Stippell, when she noticed that he seemed unwell. Dion called 911 and stayed with Stippell until emergency responders arrived and took him to a ...

In Albia, IA, Rural Carrier Mary Conway heard a woman screaming for help as she stood next to a man slumped over the steering wheel of a riding lawn mower. Conway rushed over and found that the man wasn’t breathing and had no pulse. While 911 was called, Conway and ...

In Hollywood, MD, Rural Carrier Beverly Yowell had a package for an older woman, whom she found bleeding after a tumble down steps at home. Yowell called 911, stayed with the customer until paramedics arrived, and later checked on her to make sure she was resting comfortably ...

In Gridley, CA, Rural Carrier Associate Christopher Cotter saw an older man with a broken arm take a spill outside his home.Cotter helped the customer get to his feet and into a chair.Both the man and his wife — who has trouble lifting him on her own — were grateful ...

Gary Holbert, Concordia, KS Concordia, KS, Rural Carrier Gary Holbert recently grew worried that mail was piling up at the home of a customer who normally emptied his box daily. Holbert alerted police, who soon determined that his call came in the nick of time. Officers checked on the man ...

A powerful storm that generated at least two tornadoes in Bellevue, NE, recently left an older Postal Service customer and his disabled wife wondering how they would even begin to recover. The answer came from their rural carrier, Lee Ann Wells, who offered to help remove all the fallen limbs ...

Postal Service employees delivering mail in Wisconsin and Texas recently came to the aid of customers who fell. Cashton, WI, Rural Carrier Associate Rolv Ihle had a package for a man who was waiting for him at his mailbox. As the customer turned to walk away, he took a spill ...

Rural Carrier Meredith Gozdal was delivering mail recently in Drayton, ND, when she noticed that an older customer hadn’t emptied his box as usual.Gozdal stopped and tried to contact the man at his residence, but she got no response.She alerted the sheriff’s office, and a deputy soon discovered that the ...

Fort Valley, GA, Rural Carrier Jane Field was delivering mail recently when she spotted smoke billowing from a customer’s garage.As she attempted to alert the homeowner, she saw that a bucket was in flames near a garage wall.Field got no response from the customer, so she called 911.Firefighters extinguished the ...

In Stoneville, NC, Rural Carrier Kyndall Caruso heard a man calling out for help alongside a road.She found him in a ditch, seriously injured after being beaten during a robbery.Caruso called 911 and stayed on the scene until emergency responders arrived.The victim was flown to a hospital, and two suspects ...

Rural Carrier Geraline Powers checked on a customer she spotted lying on the ground outside his McMinnville, TN, home.Finding the man unresponsive, Powers called 911 and stayed on the scene until emergency responders arrived.Medics determined that the man had suffered a diabetic episode, and they thanked Powers for her life-saving ...

Rural Carrier Associate David Hansen was delivering mail recently in Walnut Grove, MN, when he saw a woman fall on a concrete walkway as she exited a residence. Hansen rushed to assist the woman, who was clutching her arm and clearly in pain. The woman, who had been visiting the ...

Rocky Point, NC, Rural Carrier Paula Gainey was recently delivering mail to an older customer’s home when she heard the resident calling out for help.  Gainey pulled over and soon discovered the woman lying on the ground in the backyard.  The customer was in excruciating pain after a fall, and ...

Rural Carrier Anthony Alexander recently had a package for a customer in Hayden, AL. As Alexander approached the man’s home, he came out to meet the Postal Service employee and fell down the front steps. Alexander tried to help the customer get up, but the man urged him to call ...

Rural Carrier Jason Francis was delivering mail recently in Scott Depot, WV, when he encountered a distressed woman in the middle of the road. She flagged him down and asked him to help a man in her car who was unresponsive following an overdose. While the woman called 911, Francis ...

Rural Carrier Christene Wiggins was delivering mail recently in Princeton, NC, when she encountered an older customer in an unusual predicament: He was trapped in a tractor. Wiggins attempted to free the distressed man, whose leg had somehow gotten wedged near the clutch as he was getting on the piece ...