Customer overwhelmed with gratitude for employee’s help
Columbus, OH, Rural Carrier Jodie Craft was delivering mail one day last fall in nearby Galloway when she spotted a customer, James Mentel, who’d fallen in his driveway while raking and blowing leaves. Craft rushed to check on Mentel, who had been stranded for over an hour. The Postal Service ...
Rural Carrier praised for saving customer’s life
Rural Carrier Jennifer Shumway was recently making deliveries in a Sarasota, FL, housing development when she grew worried about a customer whose mail was piling up. Shumway knocked on the woman’s front door and got no answer, so she alerted a property manager, who called 911. Emergency responders discovered that ...
RCA provides help at accident scene
Two postal employees in the Garden State provided assistance on the scene of a two-vehicle accident last December involving a USPS highway contract route driver. Rosenhayn, NJ, Retail Associate Hope Crumb was on her way home from work when she witnessed the accident. She stopped, called 911 and rendered aid ...
Rural Carrier aids terminally ill customer who fell
Rural Carrier Associate Jessica Duez was delivering a package one day last summer to a Gibsonburg, OH, customer she saw standing outside near his garage. As Duez approached the man, he collapsed and struck his head on the driveway. The Postal Service employee rushed to check on the customer, who ...
Rural Carrier rescues customer stranded outside
Jeffersonville, GA, Rural Carrier John Newby was delivering mail one day last December when he heard someone yelling for help. Newby soon spotted a customer who had been stranded for two hours on a second-floor balcony at her home. The woman, who had accidentally locked herself out while hanging holiday ...
Rural carrier helps customer save son’s life
Rural Carrier Janet Medlin was recently delivering mail to a residence in Leola, AR, when she heard a customer yelling for help. Medlin immediately called 911 and rushed to assist the woman, who was struggling to free her adult son from a tire swing where he had attempted to harm ...
Rural Carrier Heroes – Doing their hero thing again
Meet the Heroes Kathryn Lidstrom Fairfield, MT, Rural Carrier Kathryn Lidstrom was recently delivering mail in a Fairfield, MT, neighborhood when she noticed an older customer operating a weed trimmer near an irrigation ditch on his property. Read more Pamela Irwin Coatesville, PA An older customer in Coatesville, PA, recently ...
Meet the latest rural carrier heroes
Meet the Heroes RCA James Wentworth Stickney, SD Rural Carrier Associate James Wentworth was delivering mail in Stickney, SD, in June when he saw an older customer lying beside a gravel road, waving for help. Read more RCA Elizabeth Ridge Harrison, MI Rural Carrier Associate Elizabeth Ridge was recently delivering ...
Rural carrier heroes on the route
Tammy Covietz, Jordan, MN Rural Carrier Tammy Covietz was recently delivering mail to an older customer’s home in Jordan, MN, when the man fell while walking to the front door. Covietz promptly administered first aid to the customer, whose head was bleeding. At the man’s request, the Postal Service employee ...
Rural Carrier Heroes helping customers across the country
Laurel Jansen, Dorr, MI Rural Carrier Laurel Jansen was delivering mail on a spring afternoon in Dorr, MI, when she spotted a 6-year-old boy walking alone after getting off a school bus. Worried for the lad’s safety, Jansen offered to accompany him to his home. When they got there, he ...
You don’t need super powers to be a superhero
Sergio Cobain, Brooksville, FL Rural Carrier Sergio Cobain was delivering mail in Brooksville, FL, in January when he spotted a customer lying on the ground beside a road. Cobain rushed to check on the woman, who was unconscious, and immediately called 911. The Postal Service employee revived the customer, who ...
Rural Carrier heroes across the country
Bridget Lipp, Abrams, WI Rural Carrier Associate Bridget Lipp was delivering mail in March on an isolated dead-end road in Abrams, WI, when she spotted a 95-year-old customer, Alma Rowell, on the ground outside her home. Lipp rushed to aid Rowell, who had been stranded in 18-degree temperatures for two ...
How about some more rural carrier heroes?
Harold Durham Grand Prairie, TX Rural Carrier Harold Durham was delivering mail in Grand Prairie, TX, one day last fall when he spotted a toddler alone at a busy intersection. Durham stopped to check on the boy, who was around 2 years old, and called 911. Police officers soon arrived ...
Another awesome group of Rural carrier heroes
Tanya Morris, Perry, GA, Rural Carrier Tanya Morris was recently delivering mail in Perry, GA, when she spotted smoke pouring out of a customer’s home. Morris immediately called 911 and alerted neighbors, who converged on the scene to check on the homeowner, who is disabled and couldn’t escape on his ...
RCAs doing the hero thing
John Bondy, Clark, MO Rural Carrier Associate John Bondy was delivering mail on a wet November day last year in Clark, MO, when he spotted a pregnant customer collapsed on muddy ground near her front porch. Bondy rushed to aid the woman, who was unconscious but breathing. He immediately called ...
Rural Carriers making the world a better place
Allyssa Tones, Perry, NY Rural Carrier Allyssa Tones had just finished her day recently at the Perry, NY, Post Office when she spotted smoke billowing from the second floor of a building that houses a bowling alley downstairs and apartments upstairs. Tones — who also works part time at the ...
Rural Carrier heroes at it again
Ashley Deasey,Buffalo Mills, PA Rural Carrier Ashley Deasey was delivering mail in Buffalo Mills, PA, one day last fall when she saw that a customer’s home was on fire. While calling 911, Deasey rushed to the front door and knocked, then opened it to alert anyone who may have been ...