An rural carrier came to the aid of a woman who pulled her car over, got out and collapsed

Rural Carrier Associate Richard “Rich” Retig Jr. was delivering mail recently in Umatilla, OR, when he saw a customer pull over on the side of a road.

The woman got out of her car to spread grass clippings in a nearby field and then collapsed.

Retig ran to check on her. He found that she wasn’t breathing and had injured her head, so he called 911.

The Postal Service employee was about to begin CPR when the woman regained consciousness. He then bandaged her wound to stop the bleeding.

Paramedics soon arrived and took the woman to a nearby hospital. She was treated and later discharged. She has recovered from the incident.

Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.